Allan Garcia
Beaumont
Summary
Dynamic Assistant Manager with strong skills in staff supervision, inventory management, and conflict resolution. Proven track record in optimizing scheduling and enhancing customer satisfaction in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jason's Deli
Port Arthur
02.2022 - 08.2025
- Supervised daily operations and staff performance in a fast-paced dining environment.
- Managed inventory levels and ordered supplies to ensure efficient service.
- Coordinated staff schedules to meet peak business demands effectively.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Delegated work to staff, setting priorities and goals.
General Manager
Hooters of America, LLC
Beaumont
12.2014 - 01.2022
- Coordinated staff schedules to optimize resource allocation and coverage.
- Managed inventory systems to maintain accurate stock levels and organization.
- Assisted in developing training programs for new employees and ongoing staff development.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - Business Administration And Management
Universidad De San Carlos
GuatemalaSkills
- Staff supervision
- Inventory management
- Customer service
- Conflict resolution
- Scheduling optimization
- Resource allocation
- Cash handling
- Employee training
- Problem solving
- Effective communication
- Time management
- Decision making
- Team motivation
- Policy enforcement
- Multitasking and organization
Languages
English
Professional
Spanish
Professional
Certification
- Manager Food Handler
- TABC
Timeline
Assistant Manager
Jason's Deli
02.2022 - 08.2025
General Manager
Hooters of America, LLC
12.2014 - 01.2022
Some College (No Degree) - Business Administration And Management
Universidad De San Carlos
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