Dynamic Sales Lead with proven expertise in customer service, cash management, and employee training. Committed to enhancing customer satisfaction and driving operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Lead
Miniso
Palmdale, California
01.2025 - Current
Maintained product displays to ensure an appealing presentation.
Managed cash register operations using POS system and processed sales and returns.
Provided training sessions for new employees on sales techniques, procedures.
Resolved customer complaints in an efficient manner while maintaining quality standards.
Temp Key Holder
Hot Topic
Palmdale, California
10.2022 - 12.2024
Welcomed guests with a friendly demeanor and provided information about services.
Maintained a clean and organized work environment following safety guidelines.
Performed daily opening and closing duties such as cash handling, balancing registers and preparing bank deposits.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Film And Television
Antelope Valley College
Lancaster, CA
05-2025
Certificate of Completion - Wildland Fire Academy 20
Antelope Valley College
Lancaster, CA
05-2025
Skills
Creative collaboration
Time management
Customer service
Team building
Adaptability
Active listening
Languages
Spanish
Professional
Certification
CPR Certified
Hazmat Certified
S-130,S-190, S-110, S-211, L-180, L-280 Certified
Timeline
Sales Lead
Miniso
01.2025 - Current
Temp Key Holder
Hot Topic
10.2022 - 12.2024
Associate of Arts - Film And Television
Antelope Valley College
Certificate of Completion - Wildland Fire Academy 20