Allan Sinoben
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Knowledgeable customer service professional with demonstrated talents in vehicle equipment installations and repairs. Skillfully evaluate customer needs, locate issues and repair malfunctions to complete high-quality work exceeding customer expectations. Well-organized and diligent with methodical approach.
Capable MECP certified installer professional experienced with accessory vehicle electronics, including navigation, security and communication systems. Detail-oriented in diagnosing and solving problems while working efficiently and communicating openly with team members. Bringing 7 years of experience as well-qualified and hardworking installer.
Overview
13
13
years of professional experience
Work History
Home Health Office Clerk
Total Home Care Inc.
01.2006 - 07.2007
- Handled incoming business and client requests for information.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
Mananger/Custom Car Audio Installer
Street Sounds
05.1994 - 05.2001
- Supported sales staff in closing deals by demonstrating an expert-level understanding of various car audio products available.
- Streamlined the installation process for improved efficiency and faster turnaround times, reducing customer wait periods.
- Educated clients on proper maintenance practices for their new audio systems, extending product lifespans and minimizing future issues or repairs needed.
- Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
- Secured positive customer reviews by delivering reliable service and consistently exceeding expectations in both installation quality and timeliness.
- Established trusted relationships with suppliers, negotiating favorable deals on equipment purchases that ultimately benefited both the company''s bottom line as well as its clientele.
- Identified opportunities for business growth by participating in industry events and networking with potential clients or partners.
- Kept accurate records of completed projects, facilitating effective inventory management and prompt reordering when necessary.
Education
No Degree - Engineering (Pre-Engineering)
University of Alaska Fairbanks
Fairbanks, AKAssociate of Science - Electrical Engineering
Central Philippine University
Jaro, Iloilo, PhilippinesHigh School Diploma -
Austin E. Lathrop High School
Fairbanks, Alaska05.1993
Skills
- Telephone reception
- Office Management
- Office Administration
- Data Entry
- Time Management
- Team Leadership
- Staff Training and Development
- Operations Management
- Customer Relationship Management (CRM)
- Schedule Preparation
- Product Management
- Sales management
- Sales Techniques
- Problem-solving abilities
- Customer Service
- Organizational Skills
- Teamwork and Collaboration
- Staff Training
Timeline
Home Health Office Clerk
Total Home Care Inc.
01.2006 - 07.2007
Mananger/Custom Car Audio Installer
Street Sounds
05.1994 - 05.2001
No Degree - Engineering (Pre-Engineering)
University of Alaska Fairbanks
Associate of Science - Electrical Engineering
Central Philippine University
High School Diploma -
Austin E. Lathrop High School
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