To obtain a position as Warehouse Manager/Operations manager that utilizes my 20 years of logistics and warehouse experience, my experience of being a proven leader, and to bridge the gap within the distribution and warehouse departmental functions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Target Distribution Center
12.2021 - Current
Responsible for 80 team members for inbound receiving.
Manage the day-to-day business with a “safety first” culture through awareness, new hire training, and accountability.
Strategic planning to ensure all KPI’s and process flow optimization are balanced.
Root cause analysis fact finding through observations and team trainer involvement.
Excellent communication, interpersonal, and organizational skills
Great reasoning, conflict-management, and analytical problem-solving skills.
Ability to access all areas of the Distribution Center, including mezzanine platforms.
Ability to maximize team productivity by working with a sense of urgency through support and consistent training.
Hold start up meetings with the team and give vital updates on cross work functions throughout the building.
Achieved monthly budget expectations through consistent involvement and support.
Updated GEMBA boards and posted CPH for TMs.
Consistently achieving ICQA expectations through dock cycle counts, on time reporting, and feedback updates to the team.
Measure hourly KPI’s concerning OTIF, pieces per hour, and FPA (first productive act)
Warehouse Manager
Coca Cola
01.2015 - 01.2021
Responsible for 68 associates on the 2nd shift
Intermediate computer and database application skills (SAP, ERP, Bin maintenance)
Manage within 98% labor standards and adhere to company policies.
Manages loads time, efficiency, and mis picks.
Ensure OTIF (on time in full) is 100% by checking daily progress , managed daily operations of a 90,000+ sq. ft. warehouse supporting high-volume inbound and outbound shipments
Supervised, trained, and evaluated a team of 25+ warehouse associates and supervisors
Improved inventory accuracy from 96% to 99.5% through cycle count programs and WMS optimization
Reduced order fulfillment errors by 30% by standardizing picking and packing procedures
Ensured compliance with OSHA, DOT, and company safety standards; reduced recordable incidents by 40%
Coordinated transportation schedules to meet customer delivery deadlines
Warehouse Lead
Coca Cola
01.2013 - 01.2015
Responsible for 68 associates on the 2nd shift
Intermediate computer and database application skills (SAP, ERP, Bin maintenance)
Manage within 98% labor standards and adhere to company policies.
Manages loads time, efficiency, and mis picks.
Ensure OTIF (on time in full) is 100% by checking daily progress , managed daily operations of a 90,000+ sq. ft. warehouse supporting high-volume inbound and outbound shipments
Supervised, trained, and evaluated a team of 25+ warehouse associates and supervisors
Improved inventory accuracy from 96% to 99.5% through cycle count programs and WMS optimization
Reduced order fulfillment errors by 30% by standardizing picking and packing procedures
Ensured compliance with OSHA, DOT, and company safety standards; reduced recordable incidents by 40%
Coordinated transportation schedules to meet customer delivery deadlines
Education
physical therapy, business management
Kilgore College
01.2015
Diploma - English, Algebra, World History
Marshall High School
05.1989
Skills
MANAGEMENT
Warehouse Manager/Operations Manager
Reduced work related injuries by 95%
Supervise a team of 23 associates on the second shift
Developed operating budget for warehouse based on sales forecast and cut overtime by 40%
Designed an employee work environment by holding listening sessions with the team and implementing better work practices
Developed an extensive training process that filters down from supervisor, leads, and potential associates that will become next set of leaders
Tyler Coke warehouse was recognized as the top performers for efficiency in 2016
COMMUNICATION
Can communicate, address, and contribute well with other cross functional departments and provide feedback to those requiring answers to most common problems
Pre-shift meeting with associates as well as communication with the 1st shift supervisor
Attend conference calls and communicate with all drivers in reference to their routes
Consult with truck gate to verify incoming freight
Suggested ways of thinking outside of the box to meet goals
Certification
Forklift certified, 5 S knowledge, OSHA, lean six sigma, and ISO 9000