Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allan Stuckey

Houston,TX

Summary

Motivated customer service specialist leveraging 12+ years of innovative problem-solving to elevate client experiences and strengthen brand recognition.

Overview

16
16
years of professional experience

Work History

Enrollment Tracking Specialist

AARP Foundation SCSEP
Houston, TX
01.2026 - Current
  • Updated and maintained module records in AARP Foundation database system to ensure data accuracy and integrity.
  • Monitored participant progress in job training programs to facilitate effective tracking and support.
  • Prepared documentation to ensure compliance with program guidelines and regulations, supporting program integrity.

Customer Service Representative

Netbrands Media Corporation dba imprint.com
Houston , TX
04.2013 - 11.2022

• Supported clients in enhancing brand awareness by facilitating orders of customized promotional products.

• Collaborated with production managers and graphic designers to resolve customer order issues via phone, email, and text.

  • Managed orders using e-commerce websites and administrative databases to streamline processes.

Customer Service Representative

Presto-X Pest Control
Houston, TX
01.2010 - 09.2011
  • Delivered customer service and sales for local Presto-X branch serving 4K+ customers through phone and email communications.
  • Assisted outside sales representatives and pest control technicians by providing accurate customer information and documentation.

Coordinated zoned routes and scheduled daily appointments for pest control technicians to optimize service delivery.

Education

Bachelor of Science - Interdisciplinary Studies

University of Houston-Downtown
Houston, TX
12-1984

Skills

  • Database management
  • Data analysis
  • Progress monitoring
  • Compliance documentation
  • Customer relationship management
  • Order processing
  • E-commerce systems
  • Client support
  • Call center experience
  • Call center procedures
  • Software proficiency
  • Microsoft Office Suite
  • Data entry
  • 10-key calculator
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Time management
  • Consultative sales

Timeline

Enrollment Tracking Specialist

AARP Foundation SCSEP
01.2026 - Current

Customer Service Representative

Netbrands Media Corporation dba imprint.com
04.2013 - 11.2022

Customer Service Representative

Presto-X Pest Control
01.2010 - 09.2011

Bachelor of Science - Interdisciplinary Studies

University of Houston-Downtown
Allan Stuckey