Allana Younger
St. Francisville,Louisiana
Summary
Proven ability to thrive in high-pressure environments, demonstrated during my tenure at The Francis, where I enhanced customer satisfaction through efficient seating and service coordination. Skilled in multitasking and conflict resolution, I consistently ensured smooth operations and positive guest experiences, contributing to a significant improvement in service delivery. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Francis
Saint Francisville, LA
09.2023 - 01.2024
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Cashier
Audubon Market
Saint Francisville, LA
03.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Managed long lines calmly and swiftly.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
West Feliciana High School
Saint Francisville, LA05.2021
Skills
- Strong multitasking
- Greeting guests
- Active Learning
- Conflict Resolution
- Assertiveness
- Cleanliness and hygiene
- Coordinating tasks
- Judgment and Decision Making
- Social Perceptiveness
- Effective Multitasking
- Detail Oriented
Timeline
Restaurant Hostess
The Francis
09.2023 - 01.2024
Cashier
Audubon Market
03.2022 - 05.2022
No Degree -
West Feliciana High School