Allan J Reyes
Mount Vernon,NY
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2019 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in the absence of the manager.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Trained new employees and delegated daily tasks and responsibilities
Fresh Air Fund
06.2017 - 08.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Assisted senior leadership in managing all aspects of operations.
Head Counselor
Fresh Air Fund
06.2019 - 08.2019
- Responsible for directly supervising a group of 12-15 staff members and a village of 36-48 campers
- Be present at all village activities and assist the Camp Director with all camp activities
- Prepare and submit reports, staff evaluations and inventories as requested
- Invest time with campers to meet their needs, challenge their capabilities and serve as a role model during their time at camp
Program Specialist
Fresh Air Fund
06.2018 - 08.2018
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
- Provided opportunities for each student to reach fullest potential through artistic, creative expression.
- Maintained student attendance records, grades and other required records.
- Planned classes focusing on instruction, demonstration and work time.
- Delivered group lectures and hands-on demonstrations to instruct students.
- Coached students in using video and social media storytelling to improve visual intelligence of projects.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ05.2024
Associate of Applied Science - Criminal Justice
Sullivan County Community College
Loch Sheldrake, NY08.2018
Skills
- Conflict Resolution
- Experience in Leadership
- Friendly, Positive Attitude
- Team Building
- Microsoft Office
- Team Management
- Fluent in Spanish/English
- Training & Development
- Reliable & Trustworthy
- Critical Thinking
- Time Management
- Service Oriented
- Report Writing
Timeline
Shift Supervisor
Starbucks
09.2019 - Current
Head Counselor
Fresh Air Fund
06.2019 - 08.2019
Program Specialist
Fresh Air Fund
06.2018 - 08.2018
Fresh Air Fund
06.2017 - 08.2023
Bachelor of Science - Criminal Justice
Arizona State University
Associate of Applied Science - Criminal Justice
Sullivan County Community College