Allan V Pineda Diaz
Reynoldsburg
Summary
Dynamic, bilingual Project Manager with a proven track record of leading multi-crew operations, optimizing schedules, and delivering high-quality projects on time. Skilled in team leadership, process improvement, and problem-solving, with a focus on efficiency, safety, and customer satisfaction
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
No Drip Painting LLC
11.2025 - 05.2026
- Directed project planning and execution, ensuring alignment with client specifications and timelines.
- Coordinated cross-functional teams to optimize painting processes and enhance service delivery.
- Managed budgeting and resource allocation for multiple painting projects simultaneously.
- Developed and implemented quality control measures to uphold high standards in project outcomes.
- Led daily production meetings and monitor job progress across multiple sites
- Trained, motivated, and supported Crew Leaders and painters
- Communicated with clients pre- and post-project to ensure expectations were met
- Tracked and managed job performance KPIs, inventory, and reviews collection
- Oversaw scheduling, job site prep, and walkthroughs with precision
- Led project planning and execution, ensuring alignment with client specifications and timelines.
Business Owner
Pineda's Brush Painting LLC
12.2019 - 10.2025
- Managed daily operations for a successful small residential and commercial painting business, ensuring efficient processes and quality services.
- Build a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Advertisement: advertised painting services (photos, videos, offers etc) in various platforms including: Facebook, Nextdoor, tiktok etc. to promote business and services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning and execution of business development initiatives.
Trainer Assistant
Abercombie & Fitch
11.2020 - 02.2021
- Ensured compliance with organizational policies and procedures during all aspects of the training process.
- Assisted with translation (English to Spanish); communicated practices and business requirements.
- Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
- Contributed to the improvement of overall training programs by gathering participant feedback and implementing necessary changes.
- Assisted lead trainer in developing customized training materials for different learning styles and needs.
Supervisor of Operations
Teleperformance USA
07.2007 - 09.2019
- Onboarding and training: assist new hires integrate with the organization and prepare them for excellence.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and attendance for multiple shifts.
- Coaching and QA.
- Escalated issues and troubleshoot incidents.
- Maintained regular communication with client and sponsors.
- Escalated service issues and troubleshooted incidents.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Google Project Management - Project Management
Coursera
02-2025
Bachelor of Arts - Theology
REDIME CHRISTIAN UNIVERSITY
OH03-2022
GED -
General Education Development Test
Columbus, OH09-2013
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Customer engagement
- Fluent in English and Spanish
Accomplishments
- Improved customer satisfaction ratings by 95% by insuring projects expectations and quality standards were met in every project .
- Consistently exceeded KPI's: 5 stars Google Reviews collection, 75% GP on all projects, collected payments on time, minimized call back to 2%.
- Achieved the highest record of organic reviews in the companies Google Page.
- Managed and coordinated 8 field crews, ensuring on-time project completion and quality standards
Certification
- Certified Project Management, Coursera - 6 months
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
No Drip Painting LLC
11.2025 - 05.2026
Trainer Assistant
Abercombie & Fitch
11.2020 - 02.2021
Business Owner
Pineda's Brush Painting LLC
12.2019 - 10.2025
Supervisor of Operations
Teleperformance USA
07.2007 - 09.2019
Bachelor of Arts - Theology
REDIME CHRISTIAN UNIVERSITY
GED -
General Education Development Test
Google Project Management - Project Management
Coursera