Allasandra Jacobucci

• Supervised food and beverage service teams, ensuring consistent guest satisfaction and smooth daily operations.
• Coordinated restaurant service standards, maintaining timely execution and presentation quality.
• Trained associates on service procedures, cleanliness expectations, and hospitality standards.
• Scheduled staff coverage and adjusted assignments to support fluctuating guest demand.
• Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.

• Oversaw daily operations of service team, ensuring efficient task delegation and new staff training.
• Recommended specific items to patients based on preferences, food allergies, and dietary requirements.
• Demonstrated expertise in dietary food management, modifying diabetic, cardiac, and renal diets.
• Cultivated strong relationships with regular patients and nursing staff for improved collaboration.
• Acquired extensive knowledge in data entry, analysis, and reporting for operational insights.
• Operated effectively in fast-paced environments, maintaining high standards of care.
• Studied medical terminology to enhance understanding of patient care satisfaction.

• Arranged linens and table settings based on seating plan and event theme.
• Conducted timely table check-ins to evaluate food and beverage needs, ensuring customer satisfaction.
• Delivered friendly, courteous service to enhance guest experiences and create memorable moments.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• 
  

• Managed multiple tasks in high-volume environment.
• Assisted customers with information regarding menu offerings and nutrition information.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Delivered food to guest tables with timeliness and efficiency.
• Adhered to all safety and sanitation standards while preparing and delivering food.

• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Talked to guests about the live music selection and all the fun games you could play while at our establishment. Promoting all the ways to have an elevated experience.

• Attention to detail
• Impeccable service at the table with positive customer care
• Consistent Forbes training on all the steps of service
• Always above and beyond on team work, no man is left behind when it comes to hospitality.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Taught servers to memorize menu ingredients and provide information on preparation methods.
• Maintained databases of employee training and produced reports for management detailing training processes, participation and other metrics.
• Prepared and updated training handouts, manuals and digital tutorials.

Conduct clinical assessments for clients facing challenges in substance abuse treatment.

• Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

• As a spa desk attendant and sales person I handled greeting of guests as well as booking their appointments and follow ups
• I also sold the products that the spa had to offer on a commission basis.

• As a hostess I sat customers, kept track of all customers waiting to be seated as well as cleaned tables and reset
• I was also responsible for phones which required setting reservations and entering them into the restaurants computer system
• I was also a food runner which required me to keep track of all orders thru the computer system and deliver them to the correct customers.

• As a guest services agent I handled all calls from our guests and made sure that there needs were fulfilled.

• As a hostess I sat customers, kept track of all customers waiting to be seated as well as cleaned tables and reset
• Phone sales required me to answer phones and input orders into restaurant computer system
• I was also a server when they needed me.

• Greeted customers, took orders, rang up sales and always tried to upsell
• As a closer I cleaned all machines, cashed out register and locked up store.

• Greeted customers, took orders, rang up sales and always tried to upsell
• As a closer I cleaned all machines, cashed out register and locked up store.