Allayna Yocum
Downingtown,PA
Summary
Detail-oriented professional with exceptional organizational skills and a track record of managing multiple projects with precision. Recognized for innovative problem-solving and effective logistics coordination. Proven ability to enhance team collaboration and drive project success.
Overview
6
6
years of professional experience
Work History
Global Education Solutions Coordinator
Kelly Services at DePuy Synthes
West Chester, USA
05.2024 - Current
- Managed Learning Management System administration for onboarding and compliance training.
- Collaborate with stakeholders to ensure accurate content delivery and learner support.
- Monitored LMS usage statistics and delivered insights to stakeholders for informed decision-making.
- Identified system improvement areas and developed implementation strategies to enhance training effectiveness.
- Organized and maintained training materials, uploads, user enrollments, and reporting to streamline training processes.
- Coordinated project schedules to ensure timely completion of tasks.
- Ensured compliance with company policies and procedures related to training activities.
- Provided administrative support to management team members.
Meeting Planner
BCD
West Chester, PA
03.2022 - 05.2024
- Oversaw on-site event management, ensuring seamless meeting operations and participant satisfaction.
- Coordinated logistics for multi-day corporate training and events across locations, enhancing attendee experience.
- Managed online registration systems for upcoming events, streamlining attendee processes.
- Organized travel arrangements and registrations for over 65 participants.
- Facilitated communication among onboarding planning teams, improving collaborative efforts.
Workplace Experience Coordinator
Cushman & Wakefield
Malvern, Pennsylvania
08.2021 - 03.2022
- Organized and supervised biweekly events for over 250 participants, coordinating catering and entertainment to enhance engagement.
- Delivered exceptional client experiences by anticipating needs and providing tailored solutions for returning office spaces.
- Resolved operational issues while delivering outstanding service across Zone 2 buildings: Bogle, Swiftsure, Goliath, and Zealous, ensuring a positive experience for occupants.
- Led team culture initiatives to enhance morale and promote inclusivity through creation of a tier program and facilitation of discussions during team meetings.
- Created and managed the development of a team introduction video for internal and external stakeholders.
Customer Excellence Analyst
De Lage Landen
05.2020 - 08.2021
- Enrolled customers into direct debit and email invoicing, streamlining payment processes.
- Resolved incidents by analyzing root causes, improving incident response effectiveness.
- Prevented delinquency on new contracts by identifying potential administrative issues.
- Participated in team efforts to implement organizational changes, enhancing overall operational efficiency.
Education
Bachelor of Science - Business Management
West Chester University
West Chester05-2019
Skills
- Detail-oriented and efficient
- Multitasking and prioritization
- Logistics and schedule management
- Cross-department collaboration
- Calendar and scheduling management
Timeline
Global Education Solutions Coordinator
Kelly Services at DePuy Synthes
05.2024 - Current
Meeting Planner
BCD
03.2022 - 05.2024
Workplace Experience Coordinator
Cushman & Wakefield
08.2021 - 03.2022
Customer Excellence Analyst
De Lage Landen
05.2020 - 08.2021
Bachelor of Science - Business Management
West Chester University