Allayne Martinez

Working 40 hours per week

• Provide emergency care and First Aide to clients and community members
• Provide transportation to and from Indian Health Service (IHS), Santa Clara Health Clinic, and other health facilities
• Assist handicapped/disabled clients in wheelchairs, walkers, etc
• Coordinate and provide transportation for health education sessions
• Advocate on behalf of clients and provide internet links for available resources
• Provide information and appointment dates to the Administrative Assistant and/or CHR Director for assignment and follow-up
• Responsible for following up on memos for meetings, trainings, workshops and all other program related activities
• Perform other CHR duties as assigned.

Worked 40 hours per week

• Completed data entry tasks with accuracy and efficiency
• Scanned documents and saved in database to keep records of essential organizational information
• Sorted documents and maintained organized filing process
• Provide excellent customer service via telephone and in person
• Compiled information and input into the Progeny database
• Protects operation by keeping information confidential
• Works closely with the Non-Member Residence (NMR) Committee
• Time taker and note taker for all committee meetings
• Contacts and schedules meeting for the Non-Member Residence Committee
• Schedules appointments with community members, etc
• Prepare the agenda, meeting space, and files to be presented for the Non-Member Residence Committee
• Attends all scheduled meetings with the committee
• Responsible and proficient in explaining the Non-Member Residence Code to community
• Responsible for producing Identification Cards for NMR and Enrolled Members.

Worked 40-60 hours per week

• Pleasantly greeted customers and asked open-ended questions to better determine needs
• Collected and processed client information and financial information transactions
• Maintained high customer satisfaction standards to meet or exceed targets
• Handled customer issues with confidence, using communication to provide effective resolution
• Exhibited high energy and professionalism when dealing with clients and staff
• Educated customers about billing, payment processing and support policies and procedures
• Managed cash drawer distributed upon hire
• Maintained guest information in confidentiality.

Worked 40 hours per week

• Maintained merchandise and attractive displays to optimize customer experience and promote key brands
• Greeted customers, helped locate merchandise and suggested suitable options
• Answered customer questions about products
• Maintained the cleanliness of the shop
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
• Listened to customers' needs and desires to identify and recommend optimal products
• Balanced and organized cash register by handling cash and counting change
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Worked 40 hours per week

• Performed cash, card and check transactions to complete customer purchases
• Operated cash register to record transactions accurately and efficiently
• Maintained gift shop merchandise
• Provided quality customer service
• Informed customers and visitors historical information regarding the site or Santa Clara Pueblo
• Maintained the cleanliness of the site
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Carried out day-to-day duties accurately and efficiently
• Worked flexible hours' weekends and holiday shifts
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.