Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Projects
Timeline
Generic

Allea Woodard

Jessup,MD

Summary

The individual has amassed over a decade of experience in the customer service sector, with a strong focus on delivering exceptional customer satisfaction and cultivating robust client relationships. They possess a well-rounded background in the hospitality industry, where their proficiency lies in creating outstanding experiences within various restaurant and bar settings, with a particular emphasis on guest well-being and overall safety.

Additionally, the individual's background encompasses nearly three years of service in the military as a culinary specialist. During this period, they proactively sought to gain knowledge and hands-on experience. Following their military service, they felt a compelling drive to effect positive change, leading them to venture into a new market and embark on entrepreneurship. Their overarching aim is to provide individuals with memorable and distinctive experiences in their chosen field, with a commitment to making a meaningful impact within their community.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Culinary Specialist

U.S. Navy
03.2020 - Current
  • Managed and maintained a US Navy Kitchen with a team of 8, responsible for food production, storage, and multiple daily service for a crew of 350+ sailors
  • Personally responsible for kitchen standards, menu preparation, delegation of duties to other specialists.

Bartender/Server

Hudson Coastal
08.2019 - 02.2020
  • Customer facing Customer Service and Food Service professional, specializing in culinary recommendations and cultivating an exceptional dining experience
  • Attending to guests before, during, and after their meals by helping them place, receive, and pay for their orders.

Server

Duclaw Brewing Company
05.2018 - 07.2019
  • Customer facing Customer Service and Food Service professional, specializing in culinary recommendations and cultivating an exceptional dining experience
  • Attending to guests before, during, and after their meals by helping them place, receive, and pay for their orders.

Server

Ruby Tuesday
07.2016 - 10.2017
  • Customer facing Customer Service and Food Service professional, specializing in culinary recommendations and cultivating an exceptional dining experience
  • Attending to guests before, during, and after their meals by helping them place, receive, and pay for their orders.

Fitness Club Attendant

Supreme Sports Club (CA)
10.2011 - 10.2017
  • Managed front desk, greeting members as they entered, completing class registrations, conducting tours of the facility.

Education

Joint Culinary Center of Excellence
Fort Lee, VA
07.2020

Culinary Arts Certificate/Diploma -

Hammond High School
05.2014

Skills

  • Team Leader
  • High level Multi-Tasker
  • Seasoned Customer Service Professional
  • High level Communicator
  • Food and Beverage Operations
  • Workflow Optimization
  • Staff Training
  • Project Management
  • Coaching and Mentoring
  • Special Events

Accomplishments

    Navy Marine Corp Achievement Award

    While serving as a legal clerk at Commander, Navy Region Mid-Atlantic from June 2021 to December 2022, Petty Officer Woodard demonstrated exceptional administrative skills and legal support abilities. They efficiently drafted numerous documents, including letters of transmittal, gift acceptance letters, and 10-day letters. In addition, they handled a substantial volume of legal correspondence, transcribed complex systems with precision, and effectively redacted documents for a substantial number of Freedom of Information and Privacy Act requests. Their diligent work ethic and devotion to duty were invaluable in reducing a significant backlog, reflecting great credit upon themselves and the U.S. Naval Service.

Certification

  • Serve Safe
  • Culinary Arts Certificate

Projects

Accelerated Petty Officer Program, Leadership Recognition. Selected for the program by showing strong leadership and academic qualities early in military career.

Timeline

Culinary Specialist

U.S. Navy
03.2020 - Current

Bartender/Server

Hudson Coastal
08.2019 - 02.2020

Server

Duclaw Brewing Company
05.2018 - 07.2019

Server

Ruby Tuesday
07.2016 - 10.2017

Fitness Club Attendant

Supreme Sports Club (CA)
10.2011 - 10.2017

Culinary Arts Certificate/Diploma -

Hammond High School

Joint Culinary Center of Excellence
Allea Woodard