Allegra Cardenas
RAWLINS,WY
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Manager
Mcdonalds, RHC Management
RAWLINS, United States
11.2019 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Conducted monthly inventories of raw materials and components on work floor.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied customer feedback to develop process improvements and support long-term business needs.
Cashier
Su CAsa Cafe
Sinclair, WY
06.2019 - 09.2019
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Greeted over 50 patients per day.
Waitress
Roses Lariat
RAWLINS, WY
03.2017 - 06.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
High School Diploma -
Rawlins High School
Rawlins, WYSkills
- Policies and procedures
- Staff Management
- Strategic planning
- Business planning
- Verbal and written communication
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Manager
Mcdonalds, RHC Management
11.2019 - Current
Cashier
Su CAsa Cafe
06.2019 - 09.2019
Waitress
Roses Lariat
03.2017 - 06.2019
High School Diploma -
Rawlins High School