Alleigha Guthmiller
Carrington,ND
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Assistant Manager/Floral Designer
Petals & Stems
07.2021 - 03.2025
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Oversaw daily cash intake and reconciliations while monitoring deposit records, ensuring accuracy within financial reporting and minimizing discrepancies.
- Reduced waste and pursued revenue development and cost-savings strategies to keep departments aligned with sales and profit targets and overhead expenses while maintaining high standards of quality
- Managed inventory effectively, ensuring optimal fresh flowers and supplies levels by completing regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong relationships with suppliers and vendors, ensuring timely product delivery, resolving supply chain issues, and allowing room for negotiation on favorable pricing for premium flowers and materials without compromising quality.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Improved customer satisfaction by addressing and resolving complaints promptly with empathy and professionalism, maintaining positive relationships.
- Quoted, generated, and processed customer orders to meet specifications on various occasions.
- Offered hands-on assistance and imparted knowledge learned to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Enhanced customer satisfaction by adapting quickly to changing trends in the industry by creating visually appealing and unique floral designs tailored to individual preferences while acquiring new skills as needed.
- Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
- Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely transportation and installation of arrangements comprising weddings, funerals, and banquets.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Collaborated with the management team to develop strategic business growth and improvement plans.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enhanced team skills by sharing techniques and tips, fostering a collaborative and skilled work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Updated social media platforms with photos of recent arrangements, increasing online engagement and inquiries.
Department Manager
Runnings
04.2020 - 06.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Enhanced inventory management and department efficiency by streamlining processes and implementing time-saving strategies, resulting in a more efficient replenishment system and reduced stock shortages.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department's capabilities.
- Coordinated the training programs for new employees, significantly reducing the learning curve and enhancing productivity.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented quality control measures that improved products or services within the department offerings.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
Associate of Arts - Business Administration
Bismarck State College
Bismarck, ND07-2025
High School Diploma -
Carrington High School
Carrington, ND05-2022
Skills
- Customer service
- Money handling
- Decision-making
- Customer relations
- Workload management
- Retail operations management
- Strategic planning
- Sales growth
- Cost control
- Business administration
- Multitasking and organization
- Adaptability and flexibility
Timeline
Assistant Manager/Floral Designer
Petals & Stems
07.2021 - 03.2025
Department Manager
Runnings
04.2020 - 06.2021
Associate of Arts - Business Administration
Bismarck State College
High School Diploma -
Carrington High School
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