Dynamic sales professional with a proven track record at TGE Solar, excelling in customer relations and product knowledge. Skilled in enhancing client engagement and driving sales through effective communication. Recognized for training team members and streamlining processes, resulting in improved service efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representative
TGE Solar
Blue Ash, OH
07.2025 - Current
Developed strong product knowledge to educate customers on solar solutions.
Assisted in identifying customer needs and recommending appropriate solar products.
Managed customer inquiries, providing timely responses and support.
Collaborated with team members to enhance sales strategies and improve client engagement.
Team Leader
Chic-Fil-A
6305 S Gilmore Rd, Fairfield, OH 45014
09.2024 - Current
Led team to achieve operational goals through effective communication and collaboration.
Trained new staff on customer service standards and food safety protocols.
Ensured adherence to quality standards during peak service hours.
Streamlined inventory management processes, reducing waste and improving efficiency.
Implemented training programs that improved team engagement and service speed.
Monitored employee performance, providing feedback to enhance skill development.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Cashier
Arby's
11470 Princeton Pike, Springdale, OH 45246
11.2023 - 08.2024
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers with menu inquiries, promoting daily specials and upselling items.
Collaborated with team members to ensure timely service during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and experience.
Trained new staff on cash handling procedures and customer service best practices.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.