Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allen Figueroa

Houston

Summary

Dynamic Medical Assistant with proven expertise in patient care and medical documentation at Willowbrook Cardiovascular Associates. Skilled in EKG administration and conflict resolution, I excel in fostering patient engagement and ensuring a seamless healthcare experience. Committed to delivering exceptional service and enhancing team collaboration in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Willowbrook Cardiovascular Associates
Houston
10.2024 - Current
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.

Cashier

Marshalls
Houston
05.2022 - 06.2024
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.

Retail Sales Associate

Galls Uniforms
Houston
06.2023 - 05.2024
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Processed returned merchandise according to company policies.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

Certified Medical Assistance -

Uncharted Territory
Houston, TX
12-2024

High School Diploma -

Aldine High
Houston, TX
05-2024

Associate of Applied Science - Business Administration

Lone Star College
Houston, TX
05-2024

Skills

  • Patient care
  • Medical documentation
  • EKG administration
  • Customer service
  • Team collaboration
  • Conflict resolution

Languages

English
Professional
Spanish
Professional

Timeline

Medical Assistant

Willowbrook Cardiovascular Associates
10.2024 - Current

Retail Sales Associate

Galls Uniforms
06.2023 - 05.2024

Cashier

Marshalls
05.2022 - 06.2024

Certified Medical Assistance -

Uncharted Territory

High School Diploma -

Aldine High

Associate of Applied Science - Business Administration

Lone Star College

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