Allen Gomez

Skilled Customer Engineer with 2 year of experience in technical support, specializing in IT help desk operations and network equipment maintenance. Proven ability to resolve help desk tickets efficiently, ensuring minimal downtime for users. Demonstrates strong problem-solving skills and effective communication, with a background in customer service and technical troubleshooting. Committed to enhancing user experience through seamless integration of technology solutions. Authorized to work in the US for any employer

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• Resolved product issue through consumer testing.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Achieved [Result] through effectively helping with [Task].

• Extended Learning
• I taking courses online for Hack the box and Try to hack me, i really want to learn more on networking, when i have time off. i started learning IT in middle school and though high school when i was younger and i also helped me graduate when i didn't have enough credits for high school. i even showed my son on how to do maintain and dingoes problems on he's computer.