Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Allen James

1510 St Andrews Rd Apt 1106,Columbia

Summary

Dynamic professional with a proven track record at Federal Express, enhancing customer satisfaction through timely and accurate deliveries. Excelled in managing support operations at Walmart, significantly reducing customer complaints. Skilled in GPS navigation and fostering teamwork, I bring a positive attitude and a commitment to excellence in service delivery.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Federal Express
10.2010 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Title Support Manager

Walmart
03.2007 - 09.2012
  • Managed daily operations to ensure smooth functioning of the support department.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
  • Monitored employee and customer interactions to assess quality of service.

Education

Welding - Welding

Florence-Darlington Technical College
Florence, SC
07.2002

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Loading and unloading

Timeline

Delivery Driver

Federal Express
10.2010 - Current

Title Support Manager

Walmart
03.2007 - 09.2012

Welding - Welding

Florence-Darlington Technical College

Similar Profiles

CREATE PROFILE
Allen James