Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Jones

Pennsauken,United States

Summary

I am a very hard worker, proven leader and efficient Fulfillment Associate at Amazon Warehouse, I excel in teamwork, collaboration, and customer service, ensuring fast and accurate fulfillment processes. Demonstrated ability to enhance operational performance and safety, with a knack for heavy lifting and warehouse safety. Skilled in fostering positive workplace culture, I consistently exceed customer expectations, contributing significantly to operational success. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 80 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.

Overview

11
11
years of professional experience

Work History

Fulfillment Associate

Amazon Warehouse
10.2018 - Current
  • I demonstrate adaptability by cross-training in multiple job functions within the fulfillment center of Amazon
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • I`ve exceeded at customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • I`ve collaborated with team members to optimize workflows and improve overall operational performance.
  • I`ve contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • I`ve also contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Dietary Server

Premier Cadbury
09.2014 - 10.2018
  • Improved patient satisfaction by providing timely and efficient meal service to residents.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
  • Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
  • Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.
  • Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
  • Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.

Cashier Team Lead

Forman Mills
10.2013 - 08.2014
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Mail Carrier

United States Postal Sevice
09.2013 - 01.2014


  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to approximately 38 customers per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Education

High School Diploma -

Pennsauken High School
Pennsauken, NJ
06.2013

Skills

  • Teamwork and Collaboration
  • Willing to Learn
  • Team Leadership
  • Product Packaging
  • Customer Service
  • Friendly and Courteous
  • Excellent Communication
  • Work Prioritization
  • Loading and unloading
  • Heavy Lifting
  • Warehouse Safety
  • Stock replenishment
  • Fulfillment Processing

Timeline

Fulfillment Associate

Amazon Warehouse
10.2018 - Current

Dietary Server

Premier Cadbury
09.2014 - 10.2018

Cashier Team Lead

Forman Mills
10.2013 - 08.2014

Mail Carrier

United States Postal Sevice
09.2013 - 01.2014

High School Diploma -

Pennsauken High School

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Allen Jones