Allen Jones
Columbus,OH
Summary
Accomplished Sales Manager with expertise in client relationship management and product knowledge, honed at Pisco USA. Successfully established key customer relationships and improved sales performance by 20%. Proficient in Japanese language and cultural nuances, enhancing cross-cultural communication. Skilled in video editing and trade show operations, driving business growth and client engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Pisco USA
Chicago, IL
06.2024 - Current
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Analyzed sales data to identify trends and make recommendations for improvement.
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
Robotics Engineer
C & W Services
Columbus, OH
11.2021 - 06.2024
- Handling robotic drive units and machinery at CMH4 facility.
- Managing mechanical and software/programming of drive units.
- Working preventative maintenance on drive units and machinery.
- Worked on projects for the facility as requested by Amazon clients.
- Trained in First Aid/CPR and kept up with training on machinery.
- Practiced safe work environment procedures and training.
- Use Linux programming to troubleshoot software for robotic drive units.
- Maintain/Repair machinery and robotic drive units.
- Answer calls to troubleshoot problems with machinery and drive units.
- Implement software updates to the site and robots.
- Trained on repair of various machinery and robotic systems.
Sales Representative
NT USA Corp
Franklin, TN
11.2017 - 11.2021
- Handling the territory of OH, IN, WV, KY, and TN.
- Managing relations with end users and distributors.
- Pushing sales goals and creating marketing media.
- Worked on projects for new lines and CNC operations.
- Learned and created videos for YouTube marketing using PowerDirector.
- Practiced Japanese language and culture in a business setting.
- Trained on microns, runout, and how precision impacts machining.
- Worked conventions with Japanese employees and assisted with sales.
- Bridged conversations between Japanese and American Engineers.
- Used YouTube ads and business trips to build US clients for the business.
- Helped transfer product to our product from competitor to improve quality.
Education
B.S. - Japanese, Mathematics
Middle Tennessee State University
TNSkills
- Product knowledge and sales
- Client relationship management
- Relationship building
- Video editing
- Trade show operations
- Japanese language proficiency
- Cultural knowledge of Japan
Certification
- CDL Commercial Drivers License
- TN and OH Security License
Additional Information
Professional Gamer, Chess Player, and work with the board gaming industry on game design and teaching.
References
References available upon request.
Languages
Japanese, Conversational
Personal Information
Title: SALES MANAGER
Timeline
Sales Manager
Pisco USA
06.2024 - Current
Robotics Engineer
C & W Services
11.2021 - 06.2024
Sales Representative
NT USA Corp
11.2017 - 11.2021
B.S. - Japanese, Mathematics
Middle Tennessee State University