Allen McKinney
Dallas
Summary
Experienced with managing quality assurance projects from initiation to completion, ensuring adherence to industry standards. Utilizes strong project management and leadership skills to coordinate team efforts and streamline processes. Track record of implementing quality control measures and fostering culture of continuous improvement in project environments.
Overview
10
10
years of professional experience
Work History
Marketing Director
Mercury Marketing LLC
Grand Prairie, TX
09.2024 - Current
- Streamlined internal processes, enhancing efficiency within the marketing department.
- Built a high-performing team through recruitment, training, and ongoing professional development efforts.
- Coordinated promotional events both online and offline to increase brand awareness among target audiences.
- Secured positive media coverage by cultivating relationships with journalists and editors in relevant industries.
- Stayed up-to-date with industry trends and best practices to continuously improve digital marketing initiatives.
- Developed compelling presentations to secure C-level buy-in for strategic initiatives.
- Identified new market opportunities, expanding the company''s reach into untapped segments.
- Identified opportunities for cross-promotion with complementary brands, maximizing exposure and generating added value for both parties.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
QA Manager
DaBella
Dallas, TX
08.2024 - 01.2026
- Streamlined data entry processes, enhancing accessibility and reliability of research data.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Led cross-functional teams to enhance quality assurance processes and ensure compliance with industry standards.
- Developed and implemented comprehensive testing strategies to improve product reliability and user satisfaction.
- Analyzed test results and identified defects, facilitating timely resolutions and continuous improvement initiatives.
- Mentored junior QA staff, fostering skills development and promoting best practices in testing methodologies.
- Collaborated with development teams to integrate automated testing tools, increasing efficiency in the QA lifecycle.
- Established key performance indicators for quality metrics, driving accountability across projects and teams.
Play Tester
Cloud Playtest
Orlando, FL
02.2022 - 01.2025
- Read, interpreted and followed written test instructions and procedures to accurately test products.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
- Collaborated with personnel to spread good practices, share knowledge and provide tool evaluations and selections support.
- Supported, implemented and helped shape test approach by identifying solutions to recurring issues.
- Checked software beyond testing scripts for interconnected problems not covered by established specifications.
- Communicated status updates to stakeholders to widen impact of testing and demonstrate value of optimization program.
- Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
Director of Player Development
Imperial Gaming
Orlando, FL
08.2017 - 01.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented player engagement strategies to enhance overall experience and retention.
- Led coaching staff in designing tailored training programs to optimize player performance.
- Analyzed player feedback and performance metrics to drive continuous improvement initiatives.
- Collaborated with cross-functional teams to create comprehensive development pathways for players.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Directed financial management activities, ensuring accurate budgeting and forecasting for informed decision-making processes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maintained a healthy work-life balance among players by promoting wellness initiatives such as exercise routines or stress management techniques.
- Provided guidance and mentorship to players navigating their professional careers in esports.
Floor Manager
AT&T Stadium
Arlington, TX
01.2016 - 11.2020
- Vending Services, Station Management, Inventory
- Managed team of 12 employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor of Science - Game Design
Full Sail University
Winter Park, FL05-2024
Associate of Arts -
Cedar Valley College
Lancaster, TX07-2021
High School Diploma -
Desoto High School& Isteam3d
Desoto, TX06-2021
Skills
- Data entry proficiency
- C Programming
- Python Programming
- C# Programming
- Visual Studio 2019-2022
- Tableau
- Tableau software
- Data validation
- Unreal Engine
- Unity
- Reporting and Analysis
- Test Scenario Development
- Specification Compliance Testing
- Product Testing
- Data warehousing
- Data modeling
- Data pipeline design
- Data migration
- Scripting languages
- SQL expertise
- Machine learning
- Data governance
- Real-time analytics
- Data analysis
- Business intelligence
- Data visualization and presentations
- Excel functions
- Marketing
- Automobile Sales
- Microsoft office expertise
- Automobile Experience
- Google Sheets
- Google Slides
- Google Docs
- Microsoft Word
- Excel
- PowerPoint
- Event planning
- Teamwork and collaboration
- Branding
- Sales promotions
- Strong time management
- Presentations
- Business analysis
- Advanced Excel
- Document formatting
- Contract negotiation
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Accounts receivable
- Accounts payable
- Financial reports
Accomplishments
- UIL Regional Writer (2014-15-17)
- Honor Society
- Supervised team of 28 staff members.
Languages
English
Native or Bilingual
Japanese
Limited Working
Italian
Elementary
Spanish
Limited Working
Interests
- Coding and Programming
- App Development
- Web Development and Design
- Video Gaming
- Virtual Reality
- Augmented Reality (AR) Development
- Video Game Design
- Design and Build Websites
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
- Personal Development and Self-Improvement
Timeline
Marketing Director
Mercury Marketing LLC
09.2024 - Current
QA Manager
DaBella
08.2024 - 01.2026
Play Tester
Cloud Playtest
02.2022 - 01.2025
Director of Player Development
Imperial Gaming
08.2017 - 01.2023
Floor Manager
AT&T Stadium
01.2016 - 11.2020
Associate of Arts -
Cedar Valley College
High School Diploma -
Desoto High School& Isteam3d
Bachelor of Science - Game Design
Full Sail University