Allen Middlebrook
Oceanside,CA
Summary
Results-oriented professional seeking advancement in a challenging role that fosters personal growth while driving organizational success. Eager to leverage skills and experience to contribute to innovative solutions and enhance business operations. Committed to continuous improvement and ready to tackle new challenges that align with company goals. Passionate about making a meaningful impact in a collaborative environment.
Overview
11
11
years of professional experience
Work History
Spirits/Wine Sales Account Manager
Crest Beverage LLC
San Diego, CA
10.2025 - Current
- As a spirit/wine sales account manager I have provided excellent customer service to all my accounts in cities such as Vista, Oceanside, Fallbrook, and Valley Center. During this time I have learned to sell spirits and wine and taken on the many challenges and teachings that come along with it. I have collaborated with teammates on how to operate and execute in the trade. As the longest tenured Crest employee on my team I have been able to also teach/train my counterparts on the correct processes of being on a sales route within the company.
- Covering Sales Supervisor- While the current sales supervisor has been out on baby bonding I have stepped in as the person covering the territory and leading the team and the day to day business while I also still running my current sales route.
- Cultivated strong relationships with key clients, enhancing customer loyalty and retention.
- Developed strategic sales plans to penetrate new markets and increase revenue streams.
Route Relief/Sales Account Manager
Crest Beverage LLC
San Diego, CA
10.2021 - 09.2025
- As a route relief sales rep I was able to grow strong relationships with a lot of sales account managers throughout Crest by helping them write orders in order to assist them on their busy sales routes. I also covered their whole route while on vacations or if they were out sick. As a sales account manager I have served several accounts throughout Vista, Oceanside, Camp Pendleton, and Fallbrook in both the broad market and chain market. I have grown very strong relationships with all my accounts and have become a very valuable piece for them and always being there for them when they need me. These strong relationships have led me to be able to gain a lot of distribution and incremental displays throughout my accounts. I also play a key role in helping to teach and train other sales reps on my team when it comes to new processes and technology that we are provided with. I took it upon myself to learn the ins and outs of the Spirit business and I am always helping to answer questions my teammates have when it comes to this side of our business. I have also worked hard at learning the roles of sales supervisors and how their day goes by covering my entire team territory while my supervisor when he would go on vacation.
- Developed and maintained strong client relationships to drive customer satisfaction.
- Identified new business opportunities through market analysis and client feedback.
Merchandiser/Lead Merchandiser
Crest Beverage LLC
San Diego, CA
08.2019 - 10.2021
- As a merchandiser with Crest I was able to learn the necessary tools for filling shelves quickly and efficiently and also learned how to build mass thematic displays and work well with my teammates. Six months into being a merchandiser I was promoted to Lead Merchandiser. As the lead merchandiser my responsibilities were to teach and properly train all new hires as well as be the team leader and handle call outs and other issues that may have come up during the weekends or when my supervisor was on vacation. My time as the lead merchandiser was during the height of COVID so I also had to provide exceptional health and safety as well as be a good example for my teammates.
- Developed and executed merchandising strategies to optimize product placement and visibility.
- Collaborated with sales team to enhance promotional displays and drive customer engagement.
Department Manager of Grocery
Walmart
Escondido, CA
04.2016 - 08.2019
- I provided excellent customer service to all customers. I went above and beyond to maintain and practice store standards and expectations. I focused a lot on developing my associates whom I supervised in order to help them grow and gain promotions within Walmart. I learned and mastered merchandising when it came to keeping items in stock and available to the customers. I worked hand in hand with vendors in order to provide the correct products and displays for the customers and built great relationships.
- Led daily operations, ensuring compliance with safety standards and company policies.
- Implemented process improvements that increased operational efficiency across multiple departments.
Customer Service Manager
Walmart
Escondido, CA
10.2015 - 04.2016
- I provided excellent customer service to all customers entering and leaving the store. I maintained and went above the high standards and routines required for the job. I taught and trained many of my fellow associates in order to develop them to become future supervisors/managers.
Education
High School Diploma -
San Pasqual High School
05-2015
Skills
- Client relationship building
- Sales strategy development
- Strategic account development
- Sales forecasting
- Problem-solving
- Training and mentoring
- Microsoft outlook, word, and Excel
Timeline
Spirits/Wine Sales Account Manager
Crest Beverage LLC
10.2025 - Current
Route Relief/Sales Account Manager
Crest Beverage LLC
10.2021 - 09.2025
Merchandiser/Lead Merchandiser
Crest Beverage LLC
08.2019 - 10.2021
Department Manager of Grocery
Walmart
04.2016 - 08.2019
Customer Service Manager
Walmart
10.2015 - 04.2016
High School Diploma -
San Pasqual High School
Employee Engagement Council Representative
- I have served on the Employee Engagement Council at Crest since 2023. In this role I have been the spokesperson for the other sales account managers when it comes to bringing up topics for potential improvement of the company whether that be developmental opportunities, communicational issues, teamwork opportunities, and work-life balance.