Allen Miller
Panama City,FL
Summary
Dynamic and customer-focused professional with experience at Walmart, excelling in personalized shopping and order accuracy. Proven ability to enhance service efficiency through effective planning and organization. Strong interpersonal skills and attention to detail drive high satisfaction ratings, while adept at online order processing and delivery management.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
Panama City, FL
08.2021 - Current
- Delivered personalized shopping experiences by understanding customer preferences and needs.
- Utilized Walmart's inventory management systems to ensure product availability and accuracy.
- Collaborated with team members to streamline order fulfillment processes, enhancing efficiency.
- Trained new personal shoppers on service standards and best practices for customer engagement.
- Resolved customer inquiries and concerns promptly, maintaining high satisfaction levels.
- Implemented feedback mechanisms to continuously improve service quality and responsiveness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Led initiatives to optimize shopping routes, reducing delivery times and improving overall service efficiency.
Cook
Taco Bell
Panama City, FL
08.2019 - 08.2021
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in inventory management by tracking ingredients and supplies.
- Collaborated with team members to meet customer service expectations during peak hours.
- Followed food safety protocols to minimize risks of contamination or spoilage.
- Trained new staff on kitchen procedures and proper equipment use.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
Rosenwold High School
Panama City, FL08.2021
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Flexible schedule
- Online order processing
- Prioritizing orders
- Upbeat and outgoing attitude
- Heavy lifting
- Verifying order accuracy
- Documentation and reporting
- Product knowledge
- Merchandise selection
- Physical stamina
- Lift up to number pounds
- Delivery management
- Purchase recommendations
- Strong interpersonal skills
- Online ordering
- Delivery procedures
Timeline
Personal Shopper
Walmart
08.2021 - Current
Cook
Taco Bell
08.2019 - 08.2021
High School Diploma -
Rosenwold High School