Allen Newman
Warrenville,SC
Summary
Proactive Technician and Assistant Manager with extensive experience in troubleshooting, equipment repair, and training new staff. Looking to make his next step up in life. Skilled in diagnosing and efficiently resolving technical issues, maintaining safety protocols, and ensuring customer satisfaction. Adept at managing inventory, supervising crews, and operating specialized equipment, bringing a detail-oriented and organized approach to all my tasks.
Overview
15
15
years of professional experience
Work History
Technician
Radio Systems Corporation
01.2018 - Current
- Maintained a safe work environment by adhering to safety protocols
- Trained new technicians how to do a safe and effective job
- Diagnosed and troubleshot malfunctioning equipment.
- Completed complex repairs quickly and efficiently with attention to detail.
- Adaptive when faced with new challenges or technologies
- Ensured customer satisfaction with prompt and knowledgeable support for any issues they might have.
- Worked with and trained multiple breeds of dogs, cats, and even pigs.
Technician
MasTec
04.2015 - 11.2017
- I followed safety protocols to ensure a safe work environment.
- Installed and programmed satellite dishes, receivers, televisions, and remotes for DirectTv
- Trained new technicians how to maintain proper procedure and do a safe and efficient job.
- Performed troubleshooting and diagnosed any issues with malfunctioning equipment.
- Quickly repaired any physical , software, or hardware damages that may have occurred.
Assistant Manager
Pepper Palace
07.2012 - 04.2017
- I supervised day-to-day operations opening and closing the store often both in the same day, as well as keeping stock and managing inventory
- Maintained a clean, safe, and well organized work environment and made sure every customer felt welcome and had knowledge about every product they showed interest in.
- Developed strong friendships with my coworkers that I still maintain up to this day.
- Depositing funds into the bank, keeping track of the cost of inventory lost, and managing all discrepancies.
Grounds Supervisor
Tommy Tree
01.2010 - 12.2012
- Metting with potential customers and providing them with estimates and evaluating cost
- Managing the size of logs being removed from the property
- Directing crew members to ensure an efficient and affective work environment.
- Filing taxes as well as meeting with PUPS
- Operating and maintaining the Bobcat along with other equipment
Education
No Degree - Graphic Design
The Art Institute of Charleston
Charleston, SC08.2012
High School Diploma -
Ridge Spring Monetta
Monetta, SC06.2012
Skills
- Attention to Detail/ I always make sure to do any task the correct way the first time!
- Customer Service/ I build a rapport, address the issue, then solve it leaving most customers satisfied!
- Works Well Under Pressure/ I work best when pressed
- Multitasking and Organization,/ I can handle multiple task but not an unorganized setting
- Power Tools and Equipment/ I can operate any tool you own
- Written/Verbal Communication/ I've given speeches at multiple high schools as well as SAEs at Clemson university
- Troubleshooting/ assisted in making sure multiple different types of systems have preformed up to their company standard
- Strong vocabulary skills/ Ich spreche ein bishcen Deutsch y hablo un poco espanol
Accomplishments
- Supervised a team of multiple staff members.
- Documented and resolved issues with new products which led to effective results.
- Achieved a better work environment through effectively discussing current issues in the field without causing conflict.
Affiliations
- FFA
Timeline
Technician
Radio Systems Corporation
01.2018 - Current
Technician
MasTec
04.2015 - 11.2017
Assistant Manager
Pepper Palace
07.2012 - 04.2017
Grounds Supervisor
Tommy Tree
01.2010 - 12.2012
No Degree - Graphic Design
The Art Institute of Charleston
High School Diploma -
Ridge Spring Monetta
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