Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ALLEN REGISTER

Memphis,TN

Summary

Highly accomplished Sales Leadership and Associate Development Professional with over 10 years of experience driving multi-million dollar revenue growth and building high-performing teams. Expert in translating corporate strategy into actionable sales coaching, managing P&L, and designing training programs that elevate associate performance and exceed organizational goals. Proven ability to mentor staff and cultivate environments focused on continuous improvement and customer loyalty.

Overview

14
14
years of professional experience

Work History

CONTENT TRAINER

Closer Content Media
10.2023 - Current
  • Coached and trained new staff on technical content creation and editing workflows, effectively functioning as the internal enablement resource.
  • Managed the creative strategy and execution for digital content, developing compelling video and digital assets.
  • Utilized basic-to-intermediate functionality of Adobe Premiere Pro to edit and finalize video content, ensuring all assets were ready for deployment.

EXPERIENCE MANAGER

Best Buy
07.2023 - Current
  • Drove localized sales strategies by efficiently deploying and coaching employees across a multi-store micro-market to achieve regional revenue targets.
  • Managed performance and professional development for a team of associates, directly enabling their ability to deliver world-class customer experiences and drive sales growth.
  • Analyzed sales performance indicators and operational data, leading the team through strategic course corrections to sustain growth and improve results.

GEEK SQUAD MANAGER

Best Buy
01.2020 - 07.2023
  • Led the services business to maximize operating income growth by identifying service gaps and implementing targeted sales training strategies.
  • Coached and developed leaders and Agents through ongoing training and career development plans, significantly improving their productivity and revenue attachment metrics.
  • Managed the store's services P&L, analyzing metrics like productivity and revenue to facilitate growth and ensure efficient use of labor.

APPLIANCE MANAGER

Best Buy
02.2018 - 01.2020
  • Held P&L responsibility for the Appliance department, consistently achieving sales, margin, and service contract goals.
  • Provided leadership, direction, mentoring, and development to a team of 5–10 sales associates, setting clear performance expectations.

SALES ADVISOR

Best Buy
11.2017 - 02.2018
  • Drove sales by recommending solutions tailored to customer needs, quickly developing product knowledge and sales skills.

MANAGER TRAINEE

AutoZone
06.2017 - 11.2017
  • Participated in a management training program, supporting the Store Manager in financial management and employee training and development.

SALES MANAGER

HHGregg
08.2015 - 02.2017
  • Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs that met company goals for profitability.
  • Monitored staff performance, providing regular coaching to ensure all team members consistently exceeded sales quotas.
  • Supervised employees engaged in sales and inventory, providing daily guidance and directing work to maximize sales floor efficiency.

RETAIL SALESPERSON

HHGregg
10.2011 - 08.2015
  • Consistently exceeded competitive sales goals, earning the prestigious President's Club Award for high-level performance.
  • Applied product expertise to enhance the sales process and build customer relationships that led to repeat business.

Education

High School Diploma -

Whitehaven High School
Memphis, TN

Skills

  • SALES LEADERSHIP ASSOCIATE DEVELOPMENT & TRAINING STRATEGIC & OPERATIONAL
  • P&L Management & Profitability Performance Coaching Strategic Execution & Planning Revenue Generation & Forecasting Learning & Development (L&D) KPI Analysis & Reporting
  • Sales Strategy Implementation Training Program Design & Delivery Cross-Functional Coordination
  • Customer Experience Leadership Talent Acquisition & Mentorship Project Management

Accomplishments

  • President’s Club 2015 (Million Dollar Club)
  • President’s Club 2014 (Million Dollar Club)

Timeline

CONTENT TRAINER

Closer Content Media
10.2023 - Current

EXPERIENCE MANAGER

Best Buy
07.2023 - Current

GEEK SQUAD MANAGER

Best Buy
01.2020 - 07.2023

APPLIANCE MANAGER

Best Buy
02.2018 - 01.2020

SALES ADVISOR

Best Buy
11.2017 - 02.2018

MANAGER TRAINEE

AutoZone
06.2017 - 11.2017

SALES MANAGER

HHGregg
08.2015 - 02.2017

RETAIL SALESPERSON

HHGregg
10.2011 - 08.2015

High School Diploma -

Whitehaven High School
ALLEN REGISTER