Allen Walker
Spokane,WA
Summary
Accomplished Loan Officer dependable in building customer base with more than 20 years of experience. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Skilled at working with borrowers, realtors and title companies to facilitate smooth, on-time closing processes.
Overview
20
20
years of professional experience
Work History
Mortgage Banker
Guardian Mortgage
02.2023 - 04.2024
.
- Evaluated client financial positions and identified most appropriate banking products.
- Assisted clients in understanding the mortgage process, addressing concerns, and making informed decisions to meet needs and financial goals.
- Maintained a high level of product knowledge, staying current with industry trends and regulations.
- Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
- Boosted customer satisfaction by providing tailored mortgage solutions using Mortgage Coach analysis
Mortgage Banker
Flagstar Bank
09.2022 - 02.2023
Mortgage Banker
Umpqua Bank / Sterling Savings Bank
08.2011 - 09.2022
Mortgage Banker
MetLife Bank / First Horizon Bank
10.2004 - 07.2011
Education
Associate of Arts - Business
Eastern Washington University
Cheney, WABachelor of Arts - Communication Advertising / English
Washington State University
Pullman, WASkills
- Loan structuring
- Encompass proficient
- HomeIQ member
- Ratewatch service provider
- Mortgage Coach member
- Custom Construction certified
- Proficient with Built and Land Gorilla draw systems
- Investment Property Lending including DSCRs
- Simple Nexus user for mobile apps doc uploads
- CRMs proficient: Encompass, XWE, Surefire, First Person, Media Center
Timeline
Mortgage Banker
Guardian Mortgage
02.2023 - 04.2024
Mortgage Banker
Flagstar Bank
09.2022 - 02.2023
Mortgage Banker
Umpqua Bank / Sterling Savings Bank
08.2011 - 09.2022
Mortgage Banker
MetLife Bank / First Horizon Bank
10.2004 - 07.2011
Associate of Arts - Business
Eastern Washington University
Bachelor of Arts - Communication Advertising / English
Washington State University
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