ALLEN WALKER
Redlands,CA
Summary
Highly-motivated employee with desire to take on new professional challenges within a full-time position. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Member Services Representative
Planet Fitness
Fontana, CA
04.2023 - Current
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Enhanced member relationships by providing excellent service during each interaction.
- Maintained accurate records of member interactions and transactions.
- Provided guidance to members on how best to use products or services offered by the organization.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.
Construction Foreman
Pacific Acoustics
Redlands, CA
03.2007 - Current
- Supervised field crews to maximize quality and work efficiency
- Collaborated with management and supervisors to organize operations and achieve demanding schedule targets
- Coordinated materials to maintain steady flow and meet productivity objectives
- Studied and interpreted blueprints to plan construction phases and team assignments.
Route Sales Representative
CINTAS, Professional Uniform and Facility Services
Ontario, CA
08.2022 - 07.2024
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Delivered product to customers in a safe and courteous manner.
- Maintained accurate records of all deliveries and pickups.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Adhered to company safety policies while operating company vehicle.
- Utilized effective problem solving skills when resolving customer issues.
Personal Trainer
24 Hour Fitness
Fontana, CA
08.2021 - 08.2022
- Designed specific workout systems for individual clients based on performance ability
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Increased membership enrollment by using innovative sales and promotional techniques
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Reset Merchandiser
Frito-Lay
Bloomington, CA
12.2020 - 08.2021
- Reset specific store departments or entire stores and fully set up new stores according to planograms
- Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs
- Built fixtures according to plan to effectively display new store merchandise.
Education
High School Diploma - General Studies
East High School
Columbus, OHIn Progress - General Studies
Victor Valley College
03.2022
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Team Support
- Issue Resolution
- Service Management
Timeline
Member Services Representative
Planet Fitness
04.2023 - Current
Route Sales Representative
CINTAS, Professional Uniform and Facility Services
08.2022 - 07.2024
Personal Trainer
24 Hour Fitness
08.2021 - 08.2022
Reset Merchandiser
Frito-Lay
12.2020 - 08.2021
Construction Foreman
Pacific Acoustics
03.2007 - Current
High School Diploma - General Studies
East High School
In Progress - General Studies
Victor Valley College