Dynamic professional with a proven track record at Express Chiropractic, excelling in customer engagement and strategic issue analysis. Adept at drafting legal documents and managing time effectively, I enhance operational efficiency and foster positive client relationships. Committed to delivering exceptional service while maintaining confidentiality and supporting team success.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Jodi Head Lopez & Associates
Schertz, TX
01.2024 - Current
Assisted attorneys in preparing legal documents and filings for court proceedings.
Conducted legal research to support case preparation and client inquiries.
Managed client communications, ensuring timely responses and updates on case status.
Organized and maintained case files, improving retrieval efficiency for legal teams.
Monitored deadlines and scheduled appointments, ensuring compliance with court requirements.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
Office Manger
Express Chiropractic
Schertz, TX
01.2022 - 01.2024
Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
Trained and supervised staff on customer service protocols and office procedures.
Streamlined patient flow processes to enhance efficiency in service delivery.
Maintained accurate records of patient interactions using electronic health record systems.
Maintained accurate records of reservations, cancellations, and payments for financial tracking.
Sales Associate
Walmart
Schertz, TX
09.2021 - 01.2022
Assisted customers with product inquiries and provided tailored recommendations.
Maintained organized merchandise displays, enhancing store aesthetics and customer experience.
Operated cash register efficiently, ensuring accurate transactions and providing receipts.
Collaborated with team members to restock shelves promptly and maintain inventory levels.
Addressed customer concerns professionally, promoting a positive shopping atmosphere.
Education
Bachelor of Arts - Sociology
Texas Lutheran Univeristy
05-2024
Skills
Proficient in rapid skill acquisition
Effective time management
Drafting legal documents
Customer engagement
Strategic issue analysis
Notary public
Office management
Exceptional telephone etiquette
Accomplishments
Student-Athlete Academic Excellence: Maintained a 3.5 GPA while competing in multiple collegiate sports, demonstrating elite time management and dedication.
Dean’s List: Recognized for academic distinction every semester of collegiate career.
Honor Society Inductee: Member of the National Society of Leadership and Success (NSLS) and the Pi Sigma Alpha (Political Science), Alpha Kappa Delta (Sociology), and Gamma Theta Upsilon (Geography) Honor Societies.
Contracted Student Intern - Home Care Program, Case Manager at MassAbility (MRC)Contracted Student Intern - Home Care Program, Case Manager at MassAbility (MRC)