Allena Chacon
Modesto,CA
Summary
Dynamic professional with a proven track record at Primerica, adept in customer service and problem-solving. Excelled in enhancing client satisfaction and safety awareness across diverse roles, from financial services to adventure guiding. Known for a friendly attitude and meticulous attention to detail, significantly contributing to team and client success.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Financial Investment Agent
Primerica
04.2024 - 01.2025
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Adventure Guide
Camp Jack Hazard
06.2024 - 08.2024
- Worked with children of varying ages, interests, skills, and developmental levels.
- Led groups of campers safely through various camp activities, including backpacking, hiking, climbing, etc.
- Administered first aid quickly to provide health and safety to campers.
- Provide 24/7 supervision to campers to ensure personal hygiene, safety, and wellbeing.
- Contributed to efficient camp operations by assisting with meal preparation, equipment maintenance, and facility setup or cleanup tasks.
- Managed daily schedules to ensure a balanced mix of educational, recreational, and social activities for campers.
Cheerleading Instructor
Modesto Ninerettes
- Assisted athletes in achieving personal goals while fostering a supportive team atmosphere.
- Enhanced athlete safety by implementing proper stretching and warm-up techniques before practice sessions.
- Contributed to higher competition scores with attention to detail in choreography and execution of routines.
- Supervised practices to ensure adherence to safety guidelines and proper technique at all times.
- Increased student confidence by providing constructive feedback and personalized coaching strategies.
- Fostered a culture of respect, responsibility, commitment among students by establishing clear expectations from the start of each season.
Education
High School Diploma -
Modesto High School
Modesto, CA05-2024
Skills
- Customer service and care
- Multitasking
- Attention to detail
- Friendly, positive attitude
- Child Supervision
- Safety Awareness
- Adaptability and flexibility
- Food safety measures
- Upselling strategies
- Performance improvement
Certification
- CA Driver's License
- Licensed Insurance Agent/Broker - CA Department of Insurance.
- Wilderness First Aid (WFA) - Wilderness Medical Associates International.
- CPR/AED Certification
- Mandated Reporter Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeInternshipContract WorkLocation Preference
RemoteOn-SiteTimeline
Adventure Guide
Camp Jack Hazard
06.2024 - 08.2024
Financial Investment Agent
Primerica
04.2024 - 01.2025
Cheerleading Instructor
Modesto Ninerettes
High School Diploma -
Modesto High School