ALLEON BUCCIANTINI
Chicago,IL
Overview
9
9
years of professional experience
Work History
Training Lead
OneDigital
Chicago, Illinois
08.2024 - Current
- Develop training material to enhance employee skills and knowledge.
- Identify training gaps and propose solution-oriented strategies
- Ensure comprehension of material through daily activities and knowledge checks
Insurance Broker
OneDigital
Chicago, Illinois
11.2022 - 08.2024
- Utilize empathy to build trust and lasting relationships with clients
- Educate clients on available options so they better understand their policy
- Fact find to understand clients needs and match them with a plan
- Manage time to meet availability expectations of management
- Consistently remain in top 20% of sales in company over 6 months period
- Foster positive work environment by offering encouragement and suggestions to teammates to improve sales
General Manager
Kalish Vegan Diner
Chicago, Illinois
09.2021 - 10.2022
- Hired and conducted onboarding for new employees.
- Developed task lists to ensure proper time management and organization.
- Established daily cleaning goals in order to maintain a safe and sanitary work environment.
- Monitored all incoming deliveries for accuracy.
- Used feedback to improve customer experience and build restaurant loyalty.
General Manager
Roti Modern Mediterranean
Chicago, Illinois
11.2017 - 03.2020
- Organized restaurant so that all tasks could be completed quickly and efficiently.
- Monitored sales and adjusted team schedule based on needs of restaurant.
- Led shift meetings to communicate daily and weekly goals and accomplishments.
- Controlled food costs by studying past trends and adjusting weekly deliveries.
- Provided employees with the tools and confidence needed to solve customer issues effectively.
Education
Bachelor of Science - Psychology
University of Southern Mississippi
Hattiesburg, MSSkills
- Time management
- Problem solving
- Employee training
- Excellent communication skills
- Team leadership
- Coaching and mentoring
Timeline
Training Lead
OneDigital
08.2024 - Current
Insurance Broker
OneDigital
11.2022 - 08.2024
General Manager
Kalish Vegan Diner
09.2021 - 10.2022
General Manager
Roti Modern Mediterranean
11.2017 - 03.2020
Bachelor of Science - Psychology
University of Southern Mississippi