Allesson Jacobsen
Richfield,MN
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, creativity, problem-solving and organizational skills. Loyal employee who goes the extra mile to help individuals succeed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admissions Consultant
Fusion Education Group
02.2023 - Current
- Enhanced student enrollment by developing and implementing effective recruitment strategies.
- Increased overall application quality by providing personalized guidance and feedback to prospective students.
- Provided excellent customer service throughout the admission process, addressing inquiries within 24 hours.
- Coordinated with over 80 campuses within the program to ensure seamless integration between admissions processes and other institutional functions.
- Tracked enrollment trends over time, identifying areas for improvement in outreach efforts or changes in market demands.
Director of Student Development
Fusion Minneapolis
02.2022 - 11.2022
- Enhanced student development by designing comprehensive programs and support services tailored to individual needs.
- Implemented strategies to increase student enrollment, successfully creating a 40% increase in enrollment.
- Collaborated with faculty to develop curricula that promoted holistic student growth and success.
- Collaborated with faculty, staff and students to identify and address institutional challenges with a diversity focused mindset
- Increased student retention rates by closely monitoring academic progress and providing timely interventions.
- Evaluated program effectiveness through data analysis, identifying areas for improvement and implementing necessary changes.
Director of First Impressions
Fusion Minneapolis
02.2022 - 11.2022
- Enhanced customer experience by implementing a welcoming and efficient reception process.
- Developed strong rapport with over 30 clients and colleagues, fostering long-lasting professional relationships.
- Organized office events and meetings, ensuring seamless execution and participant satisfaction.
- Provided exceptional administrative support to executive staff of 3, improving overall workplace productivity.
- Assisted in the onboarding process for new employees, contributing to a smooth transition into their roles.
- Handled sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Developed a strong company culture focused on diversity, employee engagement, collaboration, and continuous learning opportunities.
Office Manager
Lindamood Bell Learning Processes
07.2021 - 02.2022
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records for over 20 accounts by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed office operations while scheduling appointments for 5 department managers and over 20 students.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Client Advocate
Wedding Day Diamonds
10.2020 - 07.2021
- Implemented process improvements that increased efficiency, reduced errors, and improved overall client satisfaction rates.
- Enhanced client satisfaction by addressing concerns within 24 hours and providing timely solutions.
- Maintained high levels of client retention with personalized follow-up strategies for a client list of over 140 individuals.
- Resolved complex issues, ensuring a positive customer experience and fostering long-term relationships.
- Monitored industry trends to anticipate client needs and proactively offer relevant solutions.
Retail Sales Manager
Tip Top Tux Dba Al's Formal Wear
08.2016 - 05.2020
- Developed company wide sales strategies that motivated team members to reach their full potential, resulting in higher overall performance for the company, displayed by a 70% increase in sales over one quarter.
- Developed strong customer relationships through attentive service and expert product knowledge.
- Trained over 15 new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to a revenue increase of 70% in one quarter.
- Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
- Coordinated 3 special events within the store such as product launches or promotional activities that generated excitement among customers.
Education
Bachelor of Arts - Psychology
Saint Cloud State University
Saint Cloud, MN08.2022
Skills
- Creativity and Innovation
- Critical thinking
- Team collaboration
- Empathy and understanding
- Problem-solving
- Active listening
- Relationship building
- Peer Counseling
- Individual Counseling
- Conflict Resolution
- Attention to detail
- Strong communication
Affiliations
- Community Theater Costume Designer
Certification
Certified Cognitive Trainer
References
References available upon request.
Timeline
Admissions Consultant
Fusion Education Group
02.2023 - Current
Director of Student Development
Fusion Minneapolis
02.2022 - 11.2022
Director of First Impressions
Fusion Minneapolis
02.2022 - 11.2022
Office Manager
Lindamood Bell Learning Processes
07.2021 - 02.2022
Client Advocate
Wedding Day Diamonds
10.2020 - 07.2021
Retail Sales Manager
Tip Top Tux Dba Al's Formal Wear
08.2016 - 05.2020
Bachelor of Arts - Psychology
Saint Cloud State University
Certified Cognitive Trainer
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