Sophie Carlson
Seattle,WA
Summary
Established business development professional with a demonstrated track record of exceeding sales targets and building a robust pipeline of new business, showcasing a persistent "hunter" mentality. Skilled in building lasting customer relationships and understanding customer needs. Focused on building intimate knowledge of products and services to deliver optimal value to the customer.
Overview
7
7
years of professional experience
Work History
Director of Business Development
Fusion Education Group
Seattle, WA
02.2023 - Current
- Develop and maintain relationships with local professionals/organizations to generate referrals and exceed campus enrollment and revenue targets
- Utilized strong sales and relationship development skills to increase campus enrollment by 33% in 2023
- Plan and execute quality, high level events to engage with local professionals, elevate the FEG brand, and promote community awareness
- Develop and execute an enrollment strategy partnering with Head of School, District VP, and Regional Director of Enrollment
- Received recognition for outstanding achievement in cold calling and lead pursuit in Q4 2023
Yoga Instructor
Cut and Flow Studio, Shefayoga
05.2021 - Current
Director of Marketing and Business Development
Travis Duty Real Estate
Seattle, WA
01.2022 - 02.2023
- Demonstrated success in creating and managing brand awareness, generating leads, and closing sales
- Managed CRM, implemented client retention strategies and oversaw client interactions to drive client satisfaction and loyalty
- Qualified incoming leads prior to connecting with Managing Broker
- Developed and implemented marketing plans for new real estate developments that included print, online, and social media advertising
- Managed social media content and assisted with search engine optimization to ensure the company's real estate listings were visible to potential buyers
Social Service Specialist
Seattle Children's Hospital
Seattle, WA
10.2020 - 10.2021
- Coordinated admissions for the Psychiatric and Behavioral Medicine Unit (PBMU) from the Emergency Department and outside facilities.
- Demonstrated a solution focused approach to all challenges, including working with therapist, psychiatrists, education staff and other necessary medical providers.
- Led parents through psycho-education and unit education throughout their child's stay in the hospital, including teaching classes about eating disorders and emotional regulation.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
Mental Health Specialist
Seattle Children's Hospital
10.2017 - 10.2020
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Led skill groups that promote healthy, problem-solving skills, distress tolerance skills, and new coping skills
- Completed real time chart while maintaining a structured daily schedule and following HIPAA guidelines
- Collaborated with a team to creatively intervene in crisis and high-risk situations while prioritizing safety
Education
Bachelor of Arts -
Seattle Pacific University
06.2015
Skills
- Cold Calling
- CRM Platforms (Salesforce)
- Sales Process
- Marketing Strategy Development
- Cross-Functional Collaboration
- Business Development
- Lead Generation
Timeline
Director of Business Development
Fusion Education Group
02.2023 - Current
Director of Marketing and Business Development
Travis Duty Real Estate
01.2022 - 02.2023
Yoga Instructor
Cut and Flow Studio, Shefayoga
05.2021 - Current
Social Service Specialist
Seattle Children's Hospital
10.2020 - 10.2021
Mental Health Specialist
Seattle Children's Hospital
10.2017 - 10.2020
Bachelor of Arts -
Seattle Pacific University