Al'Lexia Adams
Clayton/ Surrounding Area,WA
Summary
Dynamic leader and problem-solver with a proven track record at JMT, enhancing team efficiency and customer satisfaction. Excelled in roles requiring exceptional customer service, cash handling, and multitasking skills. Demonstrated adaptability by covering shifts and streamlining operations, significantly improving service levels.
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
JMT
12.2023 - Current
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
Cook
JMT
03.2023 - Current
- Prepared and served various food items in fast-paced [Type] environment.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cashier Team Trainer
RAR Development
05.2017 - 11.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Hot Springs High
Hot Springs, AR07-2011
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Adaptability and dependability
- Time management
- Workload prioritization
- Empathy and patience
- Multitasking and organization
Timeline
Cashier Team Lead
JMT
12.2023 - Current
Cook
JMT
03.2023 - Current
Cashier Team Trainer
RAR Development
05.2017 - 11.2023
High School Diploma -
Hot Springs High
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