Crystany White

• As a Functional Medicine and Med-Spa Coordinator, I am responsible for managing the comprehensive patient experience, from initial consultations through program completion
• This role involves coordinating functional medicine consultations and med-spa services, managing patient scheduling, overseeing lab and procedure protocols, and ensuring seamless communication and payment processes
• Handle patient onboarding, educate patients on various functional lab tests, administer injectables, and track patient progress through specialized programs like Opti-Fit (GLP-1 Medications Management)
• Role extends to engaging patients through marketing efforts, supporting front desk operations, and promoting membership programs
• Focus is on delivering high-quality patient care while optimizing operational efficiency within the practice.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Built relationships with customers and community to establish long-term business growth.

• Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
• Schedule meetings and appointments
• Greeting visitors and providing general administrative support to employees/patients
• File insurance
• Order office supplies and organize maintenance of office.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

The COVID Tester and Wellness Screener works directly with the HR Director to support the mission of ensuring a safe environment for staff and students and remaining compliant with State mandated COVID 19 testing

• Perform PCR COVID-19 testing
• Provide patients with a positive experience
• Ability to maintain effective and organized systems to ensure timely patient flow
• Reliable transportation
• Ability to provide excellent customer service
• Willingness to travel to different locations if needed.

• A pharmacy technician works closely with a pharmacist to ensure the health and safety of their patients
• Locate, dispense, pack, and label a prescribed medication for a patient that is then reviewed for accuracy by a pharmacist before dispensed to the patient
• Counted pills according to the prescription, Packaged and labeled prescriptions, take in written prescriptions and processed the medication for pharmacists to verify
• Ensured that the security and proper storage of drugs is maintained, responded to simple patient queries and directed them to pharmacists for clarification on issues concerning drug information and interaction
• Maintained drug inventory, placed drug orders, labeled drugs, supplies, chemicals, properly kept the work environment and equipment clean, processed medical insurance claims and accept payments
• COVID-19 Immunizer
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Exercised strong leadership skills and practiced self-discipline on and off the court
• Successfully balanced 20+ hours per week of athletic activities while managing a demanding academic schedule
• Communicated with a diverse group of fellow athletes, coaches, game officials to maintain positivity and good sportsmanship
• Accepted constructive criticism from coaches and teammates to improve skills.
• Enhanced mental toughness through participation in pressure drills and exercises, resulting in increased focus and resilience during critical game moments.
• Promoted a positive work ethic among teammates by demonstrating dedication to practice schedules and maintaining punctuality for all meetings or events related activities.

Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor

• Documents actions by completing forms, reports, logs, and records
• Answering call buttons and alerting nurses to emergencies
• Monitoring patient needs and reporting any issues to other healthcare personnel
• Helping patients with their daily needs, such as eating, bathing, dressing, and toileting
• Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so patients are in reach
• Repositioning patients in beds
• Helping patients move from a bed to a chair or wheelchair and back
• Assisting with lifting patients from their bed to examination tables, surgical tables, or stretchers.
• Supported needs of 100+ residents under long-term care.