Alli Clark
Stillwater,MN
Summary
I believe myself to be a resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic projects and sporting events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers whether its in the store, restaurant, or over the phone. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Notable employee who craves acquiring new skills or learning new things. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Wild Hare
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Learned extremely fast and became a bartender and server after only two trainings.
- Studied the measurements and ingredients for certain drinks to ensure customer satisfaction and dependability.
Sales Support Associate Leader
Dicks Sporing Goods
11.2020 - Current
- Worked throughout the store to pick and pack both online and pick up in store orders.
- Efficiently picked the orders within a certain amount of time to get them picked up or shipped out to customers.
- Engaging with customers within the store to help them with any questions or concerns they may have while also having a great experience in the store.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- learned how to work every department in the store whether it is lodge, team sports, footwear, SFS, or even front end. My managers noted they could always depend on me to be put anywhere to help.
- Learned how to provide every service we carry in our store such as fishing line spooling, skate sharpening, golf re-grips, bike repair, etc.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Fulfillment Team Member
Target
09.2020 - 01.2021
- I learned how to do online pick ups, grocery orders, shipping/ packaging, freight, training new team members, and customer service in an efficient manner
- I was able to maintain high rates and often pick the most items among my fulfillment co-workers
- I was noted for being a very quick learner and earned the trust of the staff not just because of my hard work, but exceeding expectations as well as communicating with my team leader when anything is needed
- Lastly, I was able to create relationships with customers by providing service and enhancing their shopping experience.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Softball Coach
Wisconsin Badgers Softball Team
09.2019 - 09.2020
- Worked with younger children helping to improve not only their game, but life lessons
- Using my knowledge and love of the game, I was able to create meaningful bonds between the players and have a lot of success teaching girls of all ages.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
Landscaper
All Weather Services
06.2020 - 08.2020
- Worked as a landscaper, spreading mulch, installing rain gardens, laying down pavement, etc.
- I was able to learn how to work efficiently and effectively under all sorts of circumstances.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - Biology
University Of Wisconsin - Madison
Madison, WINo Degree - Business
University Of St. Thomas
Saint Paul, MN12.2023
High School Diploma -
Hill Murray High School
Maplewood, MN2019
Skills
- Teamwork
- Detail-oriented
- Effective Time Management
- Communication Skills
- Customer service
- Compassionate
- Friendly and outgoing
- Creative Problem Solving
- Dependable
- Cash register operation
- Sales
- Order Picking Skills
- Shipping and Receiving
- Repair
- Packaging
- Proficient in Excell
- Telephone Etiquette
- Software Management
- Team Collaboration
- Vendor Relationship Management
- Marketing
- Operations Management
- Hardworking
- Motivated
Hobbies
I enjoy fishing, playing the piano, hockey/softball, drawing, and the outdoors.
Additional Information
Won Tommie Award for Volunteer and Service amongst all student athletes (2022).
Graduates in the fall, 2023 from the University of Saint Thomas with a Bachelor degree in Business.
Timeline
Bartender/Server
Wild Hare
09.2023 - Current
Sales Support Associate Leader
Dicks Sporing Goods
11.2020 - Current
Fulfillment Team Member
Target
09.2020 - 01.2021
Landscaper
All Weather Services
06.2020 - 08.2020
Softball Coach
Wisconsin Badgers Softball Team
09.2019 - 09.2020
No Degree - Biology
University Of Wisconsin - Madison
No Degree - Business
University Of St. Thomas
High School Diploma -
Hill Murray High School
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