Bibianna Mata
Big Nose Kate’s Saloon
Sierra Vista,AZ
1
Language
18
years of professional experience
Dynamic bartender with extensive experience at Big Nose Kate’s Saloon, excelling in customer service and cash handling. Known for cultivating loyal customer relationships and delivering unique cocktails, I thrive in fast-paced environments while ensuring responsible alcohol service and maintaining impeccable cleanliness. A dependable team player committed to enhancing guest satisfaction.
Work History
Bartender/Server
7 Years 11 Months- Delivered attentive table and bar service while maintaining accurate drink and food orders.
- Mixed cocktails and poured beverages according to standard recipes and guest requests.
- Processed payments through POS system and balanced cash drawer at shift close.
- Maintained clean bar, dining, and service areas to support safe guest experience.
- Followed liquor laws, responsible service guidelines, and age verification procedures.
- Coordinated with kitchen and bar staff to ensure timely order delivery.
- Resolved guest concerns professionally while preserving fast-paced service flow.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender/Server
10 Years 11 Months- Communicated menu specials and beverage options to enhance guest satisfaction and sales.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Delivered attentive table and bar service while maintaining accurate drink and food orders.
- Processed payments through POS system and balanced cash drawer at shift close.
- Followed liquor laws, responsible service guidelines, and age verification procedures.
- Coordinated with kitchen and bar staff to ensure timely order delivery.
- Resolved guest concerns professionally while preserving fast-paced service flow.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
- General And Pre Nursing
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Fast learner
Customer service
Friendly and outgoing
Honest and dependable
Multitasking
Reliability
Cash handling
Responsible serving
Good conversationalist
Handling difficult customers
Responsible alcohol service
Bussing and serving
Languages
Spanish
Professional Working
Timeline
Bartender/Server
Big Nose Kate’s Saloon
01.2018 - 12.2025Read More
Bartender/Server
ApplesBees
01.2008 - 12.2018Read More
Cochise College
from General And Pre Nursing
Read More
Douglas High School
High School Diploma
Read More