Allicia Riley
Kahului
Summary
Experienced server with solid background in foodservice. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
Work History
Server/Expediter
Havens Harborside
10.2024 - Current
- Provided exceptional customer service, ensuring positive dining experiences and guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food preparation and order delivery.
- Trained new servers on restaurant policies, menu knowledge, and service standards.
- Managed multiple tables efficiently while maintaining attention to detail during peak hours.
Amenities & In-room Dining
Hotel Wailea
Wailea, HI
02.2024 - 09.2024
- Delivered all amenities for new arrival guests.
- Took orders accurately and delivered food promptly to the guest's room or suite.
- Responded quickly and efficiently to any requests from guests in-room dining needs.
- Maintained knowledge of menu items, their ingredients, preparation methods, presentation techniques, portion sizes, garnishes.
Server
Longhi's
Lahaina
04.2023 - 10.2023
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Beach House Kahana
Lahaina, HI
10.2022 - 03.2023
Server
Waikiki Brewing
Lahaina, HI
06.2021 - 06.2022
- Serving, bussing, food running, opening and closing duties, as well as all side work involved.
- Provided exceptional service to high volume of daily customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server/Cocktail Server
Leilani’s on The Beach
Lahaina, HI
10.2019 - 03.2020
- Communicated with patrons to offer friendly service and determine needs.
- Provided exceptional service to high volume of daily customers.
- Served tables, bussed tables, completed opening and closing side work daily.
Pool Server/Dining Room Server
Pailolo at KOR
Lahaina, HI
12.2018 - 10.2019
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
Bachelor of Arts - Liberal Studies/Environmental Studies
California State University - Chico
Chico, CA05.2020
Skills
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Service-Oriented
- Order Accuracy and Delivery
- High Volume Dining
- Menu Memorization and Presentation
- Thorough work ethic
Timeline
Server/Expediter
Havens Harborside
10.2024 - Current
Amenities & In-room Dining
Hotel Wailea
02.2024 - 09.2024
Server
Longhi's
04.2023 - 10.2023
Server
Beach House Kahana
10.2022 - 03.2023
Server
Waikiki Brewing
06.2021 - 06.2022
Server/Cocktail Server
Leilani’s on The Beach
10.2019 - 03.2020
Pool Server/Dining Room Server
Pailolo at KOR
12.2018 - 10.2019
Bachelor of Arts - Liberal Studies/Environmental Studies
California State University - Chico