Allicyn Stoutner
Canajoharie,NY
Summary
Reliable, driven young woman with a Bachelors degree in Business administration with over two years of experience in merchandising, sales, implementation & sustainability, continuous skills development and 10 years management experience. Looking to obtain a position in a well-established company that will allow me to advance and give me opportunities to grow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Continuous Skills Development Manager
Walmart
Sharon Springs, NY
01.2022 - Current
- Developed a brand new program to our Distribution Center and built it from the ground up.
- Assessed skill gaps for associates in departments and developed training courses to meet identified needs.
- Coordinated ongoing training for On The Job Trainers and CSD Leads.
- Trained all associates to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Implemented new learning strategies depending upon employees' skill levels.
- Developed and implemented updating training programs for new hires and post progression associates.
- Helped develop and implement knowledge assessments and demonstration assessments based on Associate Work Instructions to improve processes.
Area Manager
Walmart
Sharon Springs, NY
07.2021 - 01.2022
- Resolved conflicts promptly to promote positive environment for associates.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive teams.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Store Manager
Stewarts Shops
Cobleskill, NY
01.2016 - 07.2021
- Effectively listen, anticipate and communicate with partners, senior management and district staff
- Positively lead, motivate and teach Stewart's tools and solutions at weekly shop meetings
- Initiate candid and honest conversations with others which our “reasons vs rules” management style
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Bachelor of the Sciences Degree - Business Administration
State University of New York
Plattsburgh, NY05.2016
Skills
- Effective Customer Service
- Staff Management
- Great attitude for listening and learning
- Hard working self-starter
- Good interpersonal and communication skills
Certification
- Lean Six Sigma Green Belt
- MIT CTL Supply Chain Education
Timeline
Continuous Skills Development Manager
Walmart
01.2022 - Current
Area Manager
Walmart
07.2021 - 01.2022
Store Manager
Stewarts Shops
01.2016 - 07.2021
Bachelor of the Sciences Degree - Business Administration
State University of New York