Allie Bruggeman
Salt Lake City
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist
700 Block Storage
03.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Cheer Coach
The Peak
02.2022 - 08.2022
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Boosted team morale with effective communication and motivational tactics.
- Monitored athlete progress by regularly assessing performance metrics, adjusting training plans accordingly for maximum effectiveness.
- Maintained open lines of communication with parents regarding athlete progress, expectations, and any concerns or issues that arose throughout the season.
- Developed athletes'' skills through personalized training plans, resulting in improved competition results.
- Collaborated with other coaches to create comprehensive training programs for multidisciplinary development.
- Recruited talented individuals, contributing to a strong and diverse cheerleading squad.
Pediatric Dental Hygienist
Dr. Doug's Pediatric Dental
09.2021 - 12.2021
- Improved patient comfort by providing gentle and thorough dental cleanings in a pediatric setting.
- Coordinated with other healthcare providers when necessary for comprehensive treatment planning that addressed underlying medical conditions affecting oral health.
- Adapted clinical techniques based on individual patient needs, accommodating sensory sensitivities or behavioral challenges as necessary for successful appointments.
- Evaluated the effectiveness of current oral hygiene routines for pediatric patients, making recommendations for improvements as needed to promote optimal dental health.
- Conducted thorough assessments of pediatric patients'' oral health status, identifying potential issues early for timely intervention.
- Collaborated with dentists to develop comprehensive treatment plans for pediatric patients, ensuring optimal oral health.
Sterilization Technician
Hammond Dental Care
04.2020 - 08.2020
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Safeguarded against cross-contamination by segregating contaminated items from clean ones and following proper disposal procedures.
Education
Master of Science - Speech And Hearing Sciences
University of Utah
Salt Lake City, UT05.2028
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Team motivation
- Problem-solving abilities
- Customer Service
Timeline
Receptionist
700 Block Storage
03.2023 - 04.2024
Cheer Coach
The Peak
02.2022 - 08.2022
Pediatric Dental Hygienist
Dr. Doug's Pediatric Dental
09.2021 - 12.2021
Sterilization Technician
Hammond Dental Care
04.2020 - 08.2020
Master of Science - Speech And Hearing Sciences
University of Utah