As a former college athlete I am still very interested in heath and wellness not only for myself but for others as well I am very disciplined in my physical fitness goals and am happy to have been a role model and supporter of friends and peers in their health and wellness journey
Allie Dalgarno
Casper,WY
Summary
Detail-oriented Insurance and Billing Coordinator with a proven track record in processing medical claims and enhancing patient care. Known for strong organizational skills, effective problem resolution, and adaptability.
Overview
15
15
years of professional experience
Work History
Insurance and Billing Coordinator
Optimal Physical Therapy, LLC
Casper, WY
04.2015 - Current
- Process medical claims for all providers, ensuring accurate billing to designated payers.
- Administer patient account operations to ensure accurate invoicing and timely accounts receivable management.
- Execute field research and facilitate insurance correspondence to support operational efficiency.
- Conducted thorough follow-ups on overdue account balances to ensure timely resolution and maintain financial accuracy.
- Coordinated discussions with therapists and owners to address patient account and insurance issues, enhancing patient care and clinic efficiency.
- Collaborated with front office staff to streamline operations and promote prompt patient payment processes.
- Administer comprehensive provider data across all clinics and insurance payers to facilitate timely reimbursements.
- Developed comprehensive reports to enhance clinic and provider operational efficiency.
Front Office Receptionist
Optimal Physical Therapy, LLC
Casper, WY
04.2015 - Current
- Completed training for EMR, HIPAA & Bloodborne pathogens
- Facilitated patient interactions to cultivate a welcoming environment.
- Supported patient rehabilitation efforts through exercise program assistance and heat pack administration as directed by healthcare providers.
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Coordinated communication between patients and therapists to ensure seamless service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems to support data integrity.
- Assisted with insurance verification processes to streamline billing and reduce delays in service.
- Resolved patient inquiries and concerns promptly to foster positive relationships and satisfaction.
Director of Marketing
Western Capital Resources
Omaha, NE
01.2012 - 11.2013
- Collaborated with sales staff to enhance sales strategies and consumer engagement.
- Oversaw branding initiatives for stores to ensure alignment with company standards and improve customer experience
- Facilitated inventory recoupment and transition processes for closing underperforming locations.
- Developed innovative marketing and advertising materials to enhance brand visibility.
- Facilitated communication and collaboration with corporate teams to develop advertising materials.
Insurance Agent
Platinum Insurance
Omaha, NE
01.2011 - 10.2011
- Executed door-to-door sales strategies for cancer, heart attack, and life insurance products in rural communities.
Education
Bachelor of Science - Marketing
Hastings College
Hastings05-2010
Bachelor of Arts - Health Promotions Management
Hastings College
Hastings, NE05-2010
Skills
- Effective problem resolution
- Effective team collaboration
- Goal-focused
- Strong organizational skills
- Strong verbal and written communication
- Quick learner
Accomplishments
I was a Student athlete all four years I was in attendance at Hastings College competing in basketball and volleyball
Interests
Timeline
Insurance and Billing Coordinator
Optimal Physical Therapy, LLC
04.2015 - Current
Front Office Receptionist
Optimal Physical Therapy, LLC
04.2015 - Current
Director of Marketing
Western Capital Resources
01.2012 - 11.2013
Insurance Agent
Platinum Insurance
01.2011 - 10.2011
Bachelor of Science - Marketing
Hastings College
Bachelor of Arts - Health Promotions Management
Hastings College