Angela Sylvester
Navarre,FL
Summary
Accomplished Insurance Billing Coordinator and Contracts Manager with a proven track record at Ottley Smiles Dental Center and WORC LLC. Skilled in ensuring HIPAA compliance and problem-solving, I have expedited claim approvals and streamlined contract processes, resulting in increased client satisfaction and revenue collection. Expertise lies in fostering strong relationships through professional communication and teamwork, consistently contributing to organizational success.
Overview
9
9
years of professional experience
Work History
Insurance Billing Coordinator
Ottley Smiles Dental Center
05.2022 - Current
- Expedited claim approvals by effectively presenting cases to insurers while adhering to strict submission guidelines.
- Improved client satisfaction by promptly addressing inquiries and resolving disputes regarding insurance billing matters.
- Established strong relationships with clients through clear communication and timely responses to inquiries about their accounts or policies.
- Maintained up-to-date knowledge of industry regulations, staying informed of changes that could impact the company''s billing practices.
- Increased revenue collection by diligently following up on outstanding insurance payments and negotiating settlements.
- Reconciled accounts receivable to general ledger.
Contracts Manager
WORC LLC
04.2016 - 04.2022
- Compiled required documentation to keep contracts compliant on bank foreclosed properties.
- Managed, supervised and controlled execution of contracts ranging from $1000 to $450000.
- Supported timely and complete billing by documenting milestones and submitting accurate invoicing paperwork.
- Resolved contractual disputes through effective negotiation strategies, minimizing impacts on the organization''s reputation and bottom line.
- Streamlined contract processes by implementing standardized templates and procedures.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Maintained documentation for all purchases.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
Education
Associate of Science - Legal Studies
Chaparral College
Tucson, AZ07-1997
Skills
- HIPAA Compliance
- Claim submission
- Denial Management
- Accounts receivable management
- Software Navigation
- Problem-Solving
- Problem-solving abilities
- Team Collaboration
- Customer service support
- Professional Communication
- Paperwork and documentation
- Multitasking Abilities
Timeline
Insurance Billing Coordinator
Ottley Smiles Dental Center
05.2022 - Current
Contracts Manager
WORC LLC
04.2016 - 04.2022
Associate of Science - Legal Studies
Chaparral College
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