Lindsay Gilman
Middlebury,CT
Summary
Safety-driven aviation professional seeking a position dedicated to aircraft safety and delivering a personalized onboard experience. Highly reliable, adaptable, and calm under pressure, with a proven ability to multitask while providing exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Billing Coordinator
Shannon L. Bennett D.M.D
Fort Myers, FL
08.2018 - Current
- Managed insurance claims processing and billing for dental services to ensure timely reimbursements.
- Developed and implemented efficient billing procedures to streamline workflows and reduce errors.
- Coordinated with insurance providers to resolve discrepancies and facilitate effective communication.
- Trained new staff on billing systems, enhancing team performance and service quality.
- Collaborated with clinical staff to verify patient insurance information prior to treatments, ensuring accuracy in billing.
- Coordinated with insurance carriers to verify patient benefits and coverage, minimizing delays in payment processing.
- Increased revenue collection by diligently following up on outstanding insurance payments and negotiating settlements.
Wine Server
Tranquillity Vineyards
Middlebury, CT
10.2024 - 12.2025
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in wine selection, enhancing guest satisfaction through knowledgeable recommendations.
- Maintained cleanliness and organization of wine service areas, promoting a welcoming environment.
- Learned proper wine serving techniques, adhering to industry standards and protocols.
- Coordinated with event planners for seamless execution of weddings, corporate gatherings, or other special occasions requiring wine services.
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Maintained clean and organized bar area.
Skills
Cabin safety procedures & emergency response
FAA regulatory compliance
Aircraft specific safety equipment & operation
First Aid, CPR & AED Certified
Security awareness
VIP/Executive-level customer service
Discreet, confidential passenger care
Luxury food & beverage service
Cabin preparation, detailing & inventory
Exceptional communication
Anticipation of passenger needs
Calm & composed under pressure
Conflict resolution
Time management & multitasking
Flexibility & adaptability
Strong attention to detail
Certification
Cabin Attendant January 2026
Flight Safety International
CPR, AED & Basic First Aid January 2026
Heartsaver American Heart Association
ServSafe Food Handler January 2026
ServSafe National Restaurant Association
Timeline
Wine Server
Tranquillity Vineyards
10.2024 - 12.2025
Insurance Billing Coordinator
Shannon L. Bennett D.M.D
08.2018 - Current