Motivated receptionist aspiring to improve any work environment with a positive attitude and hard work. Over 10 years of experience working with the public. Strong multitasking skills to help keep every situation flowing smoothly.
Overview
15
15
years of professional experience
Work History
Receptionist
Collateral Recovery Solutions, LLC
Burlington, NC
05.2012 - Current
Received and routed business correspondence to correct departments and staff members.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Operated multi-line telephone system to independently handle over 100 calls each day.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Entered daily data in computer systems and documented office activities.
Cashier/Server
Hursey's BBQ
Graham, NC
05.2009 - 05.2012
Delivered memorable experiences to every guest to enhance loyalty and promote repeat business.
Maintained presentable restaurant spaces by closely monitoring and meeting customer and team needs.
Collected payments and discussed expected wait times with customers to maximize satisfaction.