Allie Evangelista
Nazareth,PA
Summary
Compassionate and dedicated nursing student with hands-on clinical experience, strong communication skills, and a solid academic foundation in patient care. Adept at balancing a demanding nursing education while excelling as a waitress and student-athlete, demonstrating excellent multitasking abilities, time management, and teamwork in fast-paced environments. Proven ability to build rapport with patients and customers alike, delivering high-quality service and care with empathy and attention to detail. Eager to apply my knowledge and skills in a healthcare setting to make a positive impact on patient outcomes.
Overview
6
6
years of professional experience
Work History
Waitress
Colonial Pizza Spaghetti House
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience at the tables and takeout customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated and collaborated efficiently with other employees to conduct a smooth and efficient work environment.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Clinical Nursing Student
Alvernia University
09.2022 - Current
- Administered medications safely and accurately, adhering to strict protocols for dosage and administration.
- Improved patient care by diligently monitoring and recording vital signs and symptoms.
- Assessed patients'' needs and developed individualized care plans to enhance recovery.
- Actively sought feedback from clinical instructors and preceptors to continuously improve nursing practice and professionalism.
- Developed strong rapport with patients through active listening, empathy, and effective communication skills.
- Provided compassionate care to diverse populations, addressing unique cultural and language barriers.
- Demonstrated critical thinking skills in analyzing complex medical situations for appropriate nursing action.
- Gained hands-on experience in multiple clinical settings including medical-surgical units, labor and delivery units, pediatric units, NICU units, and inpatient psychiatric facilities among others.
- Participated in rounds with nurses, monitoring patient well-being, offering insights on patient conditions, and relevant nursing interventions.
- Conducted thorough head-to-toe assessments for patients while making careful documentation of findings.
- Promoted patient safety by consistently maintaining a clean and organized clinical environment.
- Collaborated with fellow nursing students to complete group projects, fostering teamwork within the clinical setting.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Sales Team Customer Relations
Koch 33 Toyota Dealership
12.2022 - 03.2023
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Maintained a well established schedule between car salespersons and clients' appointments.
- Effectively communicated with other coworkers to provide an efficient workspace.
Food Service Worker
Zanette's Grill
05.2018 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Reduced food preparation times by organizing workstations effectively.
- Optimized food presentation to enhance customer dining experience.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Cleaned and organized kitchen, dining and service areas.
Education
Bachelor of Science - Nursing Science
Alvernia University
Reading, PA12.2025
Skills
- Efficient Customer Service
- Strong multitasking abilities in Clinical and Restaurant environment
- Greeting guests with enthusiasm
- Team Collaboration and Team Player
- Cleanliness
- Hospitality service expertise
- Service prioritization
- Memory retention
- Complex Problem-Solving
- Order Accuracy
- Menu Memorization
- Performance Improvement
- Supply Restocking
- Reliable, Responsible, and Friendly to Customers and Coworkers
Timeline
Waitress
Colonial Pizza Spaghetti House
05.2023 - Current
Sales Team Customer Relations
Koch 33 Toyota Dealership
12.2022 - 03.2023
Clinical Nursing Student
Alvernia University
09.2022 - Current
Food Service Worker
Zanette's Grill
05.2018 - 09.2022
Bachelor of Science - Nursing Science
Alvernia University
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