Entrata
Hi, I’m
Allie Fitzner
Property Manager
Fort Worth,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Positive and diligent Property Manager professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering six years of Property Management experience paired with goal-oriented and performance-minded approach.
Overview
8
years of professional experience
Work History
IMS ManagementFort Worth, TX
Property Manager
10.2023 - 03.2024
Job overview
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Administered operations to handle needs of more than 850+ tenants across 272 property units.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
IMS Management
Leasing Manager
01.2023 - 10.2023
Job overview
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Streamlined the leasing process for efficiency by implementing an online application system.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
- Organized and hosted community events, fostering a positive living environment for tenants.
- Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Prepared detailed financial reports for property owners, ensuring transparency and accuracy in all transactions.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Implemented innovative advertising campaigns to showcase available properties, attracting prospective tenants more efficiently than competitors'' methods.
- Coordinated move-in logistics for new residents, easing their transition into their new homes while maintaining a smooth workflow within the office environment.
- Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
- Enhanced company reputation as a leader in the industry through consistently delivering outstanding customer service.
- Analyzed trends in the rental market to predict future growth opportunities and develop strategic plans accordingly.
- Managed daily and weekly marketing and leasing plans.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Established key relationships with potential leasers and renters.
- Created and submitted daily reports on leasing activities.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
Davis DevelopmentFort Worth, TX
Leasing Consultant
08.2020 - 01.2023
Job overview
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
- Answered phone calls, greeted clients, and scheduled appointments
- Compiled and updated listings of available rental units
- Built strong professional relationships with the residents by providing outstanding customer service
- Effectively handled all leasing administrative and clerical responsibilities
- Assisted in the training of new employees, interpreting and communicating work procedures and company policies
- Boosted occupancy by leveraging market knowledge and successful promotional strategies.
CAF Management and Leasing
Leasing Consultant
02.2020 - 08.2020
Job overview
- Toured and presented the community in a compelling way and assisted prospective residents with finding the right apartment home
- Answered phone calls, greeted clients, and scheduled appointments
- Managed the leasing/renewal process from start to finish
- Built strong relationships with the residents by providing outstanding customer service
- Verified and followed up on applications including resident screening
- Assisted in the training of new employees, interpreting and communicating work procedures and company policies
- Regularly exceeded monthly lease quotas by utilizing excellent sales techniques.
Perennials and Sutherland LLC
Receptionist
08.2018
Job overview
- Maintained confidentiality and accuracy in client charting
- Answered phone calls and directed to the appropriate destination
- Assisted with purchasing of office supplies
- Multi-line phone, typing, copier, fax, filing, scheduling; full experience in Windows/Apple OS experience, Office/Outlook, able to type 55 wpm
- Assisted in the training of new employees, interpreting and communicating work procedures and company policies
- Analyzed data to determine answers to questions from customers or members of the public.
Ameriprise Financial Services Inc.
Staffing Specialist-Manager-Intern
04.2017 - 08.2017
Job overview
- Maintained current update of facility needs
- Responsibilities for contacting wholesalers regarding progress toward filling outstanding needs
- Ensure that approval is obtained for all OT booked by AAS or local agency and documents approval in note section of Staff Rx
- Ensure validation of cost centers for correct billing
- Inputs data into Staff Rx accurately
- Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all AAS personnel and agencies are contacted
- Anticipates and provides resolution to issues based on the needs and expectations of our customers
- Ensures network employees comply with regulatory and AAS/Corporate directives, policies and procedures
- Validates that outside agency shifts are booked by facility preference and cost
- Forwards Corrective Actions and facility’s concerns to owner chain of command
- Serves as secretary between staff, vendors and facilities to meets minimum staffing requirements within established parameters at booking
- Establishes a harmonious relationship with facilities and subcontractors through cooperative contacts
- Maintains confidentiality and appropriate access of all employee and client information
- Participates in special projects as needed
- Research all media and marketing opportunities in the community, such as radio, TV, print or through social media activity
- Provide support through fundraising events
- Create marketing opportunities for using all media for the purpose of recruiting volunteers, announcing events and developing donors
- Create marketing tools such as media press releases, articles, flyers, video and power point
- Responsible for sales of Life Insurance to clients.
Palm Beach
Sales Associate
01.2016 - 11.2016
Job overview
- Establishes and maintains an effective referral program
- Maintains accurate records using established PBT sales systems
- Conducts telephone inquiries/follow up calls/customer care calls
- Leads PBT salon previews with prospects and/or tanning salon program holders
- Greets members and guests promptly, enthusiastically and with a smile
- Helps create a friendly positive entrance into the PBT salon
- Accurately follows the daily salon cleaning checklist (pre/during/post) shift activities
- Maintains an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients.
Education
Saginaw High SchoolSaginaw, TX
from Diploma
05.2016
Skills
- Flexibility/adaptability
- Customer Service
- SPSS Statistics
- Office Suite Proficient
- Multitasking/Time Management
- Current Public Health issues
- Staff Recruitment
- Communication
- Teamwork
- Possesses years of Customer Service
- Property Management
- Contract Negotiation
- Tenant relations
- Maintenance Scheduling
- Staff Management
- Vendor Management
- Payment Collection
- Preventive Maintenance
- Tenant and eviction laws
- Maintenance knowledge
- Financial budgeting and reporting
- Marketing and Advertising
- Rent collection
- Preparing property agreements
- Fair housing mandates
- Knowledge of Texas real estate laws
- Occupancy Management
- Eviction Procedures
- Office Staffing
- Financial Reporting
Accomplishments
- Varsity Cheerleader for 4 years
- Varsity Gymnast for 4 years
- National Honor Society
- Vice President of Student Council
- Top sales Associate for Palm Beach Tan during employment
- Internship with Ameriprise Financial Services Inc.
Personal Information
Title: Business Professional
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
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Software
Yardi
OneSite
Blue Moon
Timeline
Property Manager
IMS Management
10.2023 - 03.2024
Leasing Manager
IMS Management
01.2023 - 10.2023
Leasing Consultant
Davis Development
08.2020 - 01.2023
Leasing Consultant
CAF Management and Leasing
02.2020 - 08.2020
Staffing Specialist-Manager-Intern
Ameriprise Financial Services Inc.
04.2017 - 08.2017
Sales Associate
Palm Beach
01.2016 - 11.2016
Receptionist
Perennials and Sutherland LLC
08.2018
Saginaw High School
from Diploma