Allie Lewis
Tampa
Summary
Dedicated host with a strong commitment to enhancing guest experiences and resolving conflicts. Recognized for creating welcoming atmospheres and fostering teamwork in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host
Shaker & Peel
Tampa
10.2025 - Current
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Greeted guests warmly at the entrance to create a friendly atmosphere. and gathered information to seat groups or place on waitlist.
- Communicated menu details and addressed guest inquiries to enhance dining experience.
- Resolved guest complaints professionally, enhancing satisfaction and comfort.
- Provided excellent customer service by anticipating customer needs.
- Supported team members during peak hours to maintain service efficiency.
- Assisted in maintaining cleanliness and organization of the front area.
- Processed payments swiftly using POS system to facilitate quick transactions. from customers using a POS system.
Student Volunteer
Northwest Family YMCA
Tampa
08.2023 - Current
- Facilitated youth programs, fostering teamwork and social skills, positively impacting participant interactions.
- Assisted in organizing community events and activities at Northwest Family YMCA.
- Informed members about facility resources and programs at Northwest Family YMCA, improving member utilization.
- Resolved member inquiries, ensuring a welcoming atmosphere for all visitors.
- Participated in fundraising efforts to support college organizations or clubs.
- Developed strong oral and written communication skills in working with people of different ages.
Education
High School Diploma -
Alonso High School
Tampa, FL05-2027
Skills
- Guest experience enhancement
- Customer service
- Dining atmosphere management
- POS system operation
- Upselling techniques
- Team collaboration
- Conflict resolution
- Verbal communication
- Communication excellence
- Professional appearance
- Youth program facilitation
Timeline
Host
Shaker & Peel
10.2025 - Current
Student Volunteer
Northwest Family YMCA
08.2023 - Current
High School Diploma -
Alonso High School