Lea Doucette
Revere,MA
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host
Jimmys Steer House
Saugus, Massachusetts
08.2024 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservations and provided accurate wait time information.
- Coordinated with servers to ensure smooth dining flow.
- Answered phone calls and addressed customer inquiries effectively.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Summer Camp Counselor
Revere Public Schools
Revere, MA
06.2022 - 07.2023
- Mediated conflicts between campers, fostering a positive camp environment.
- Partnered with counselors to design and implement engaging learning experiences for campers.
- Initiated conversations with individual campers to understand their interests and address concerns.
- Developed engaging lesson plans based on age-appropriate themes.
Education
High School Diploma -
University of Massachusetts, Boston
Boston, MA05-2029
High School Diploma -
Revere High School
Revere, MA05-2025
Skills
- Guest experience enhancement
- Hospitality and accommodation
- Event coordination
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
Timeline
Host
Jimmys Steer House
08.2024 - Current
Summer Camp Counselor
Revere Public Schools
06.2022 - 07.2023
High School Diploma -
University of Massachusetts, Boston
High School Diploma -
Revere High School