Allison Whartenby
Allentown
Summary
Detail-oriented marketing operations and project management professional with over 19 years of experience in the veterinary hospitals and pharmaceutical industries. Proven ability to execute complex operational projects, manage budgets, and track marketing initiatives. Adept at collaborating across matrix teams, supporting marketing communication materials, and maintaining asset libraries. Skilled in using Microsoft Office and other digital tools to drive operational efficiency and compliance. Recognized for clear communication, analytical problem-solving, and a proactive, positive approach to supporting business goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Inside and Digital Sales Representative
Zoetis
Malvern
03.2022 - Current
- Fostered relationships with 600+ veterinary practices, managing a quota of over $96 million.
- Through strategic targeting, grew territory vaccine portfolio by 13% in 2025 ranking #1 in sales performance.
- Acknowledged for leading team collaboration initiatives and providing proactive support.
- Supported training on marketing materials and ensured compliance with documentation requirements.
- Participated in leadership development activities focusing on communication and process improvement.
Veterinary Hospital Manager / Veterinary Technician Specialist (VTS)
Princeton Animal Hospital
Princeton
01.2020 - 01.2022
- Managed operational budgets, purchase orders, and invoicing, optimizing financial processes for multi-million-dollar practice.
- Coordinated project plans for service expansion and marketing initiatives, enhancing service offerings and visibility.
- Streamlined workflows and maintained compliance documentation leading to 5% annual reduction in COGS.
- Led cross-functional teams to execute operational tasks on schedule, improving collaboration across departments.
Veterinary Assistant Program Coordinator & Instructor
Mercer County Community College
West Windsor
01.2015 - 01.2021
- Developed and tracked project plans for NAVTA-approved program, ensuring materials were effectively adapted for virtual delivery.
- Coordinated operational activities, maintaining documentation for compliance to support program integrity.
- Assisted veterinarians with examinations and treatments of various animal species.
- Provided compassionate care and support to animals in the clinic environment.
- Maintained cleanliness and organization of veterinary facilities and equipment.
Certified Veterinary Technician, Team Lead
Princeton Animal Hospital
Princeton
01.2014 - 01.2020
- Managed performance reviews, hiring, training, and scheduling for 25+ technicians and assistants, ensuring optimal team alignment and support.
- Developed and implemented standard operating procedures for improved efficiency.
- Guided team through organizational changes, enhancing staff skills through targeted training programs.
Certified Veterinary Technician (CVT)
Princeton Animal Hospital
Princeton
01.2007 - 01.2014
- Established trusted relationships to promote effective communication and streamlined workplace operations.
- Enhanced technical nursing skills in managing complex internal medicine cases, conducting laboratory testing, and providing surgical and nursing care.
Customer Support Representative
Vetstreet
Yardley
01.2010 - 01.2011
- Supported customers by troubleshooting pet portal software issues to ensure seamless user experience.
- Resolved mapping issues to enhance data flow between Practice Management Software and Pet Portal Software.
- Performed remote data installations on customer networks to facilitate software functionality.
Education
MBA - Human Resource Management
Northcentral University
01-2022
BS - Equine Studies
Centenary University
01-2007
Skills
- Execution excellence in operational tasks
- Strong organizational and prioritization skills
- Clear verbal and written communication
- Budget and invoice management
- Analytical problem-solving
- Adaptability in fast-paced environments
- Attention to detail and compliance
- Team collaboration across matrix functions
- Microsoft Office Suite
- SAP Concur
- Project management software
- Salesforce CRM
- Tableau
- Power BI
Certification
- Project Management Certificate, Rutgers University
- Veterinary Technician Specialist, Canine/Feline (Clinical Practice)
- Certified Veterinary Technician (CVT)
- RECOVER Initiative Basic and Advanced Life Support Certified
Professional Development And Affiliations
- Mentor for VTS Applicants
- Member of AVTCP credentialing committee
- Completed program on Project Management at Rutgers University (2025)
- Judge for AAHA Practice of the Year
- Published author and contributor to veterinary publications
- Member: Veterinary Hospital Managers Association, American Animal Hospital Association, New Jersey Veterinary Technicians and Assistants, National Association of Veterinary Technicians in America, Academy of Veterinary Technicians in Clinical Practice
Timeline
Inside and Digital Sales Representative
Zoetis
03.2022 - Current
Veterinary Hospital Manager / Veterinary Technician Specialist (VTS)
Princeton Animal Hospital
01.2020 - 01.2022
Veterinary Assistant Program Coordinator & Instructor
Mercer County Community College
01.2015 - 01.2021
Certified Veterinary Technician, Team Lead
Princeton Animal Hospital
01.2014 - 01.2020
Customer Support Representative
Vetstreet
01.2010 - 01.2011
Certified Veterinary Technician (CVT)
Princeton Animal Hospital
01.2007 - 01.2014
MBA - Human Resource Management
Northcentral University
BS - Equine Studies
Centenary University