Alexandria M. Wilbanks-Miller
Warrensburg,MO
Summary
Insightful Deputy Sheriff with 2 years of experience in a diverse environment and commitment to maintaining high levels of safety and organization. Proven leader with great and detail-oriented observation skills. Goal-oriented with calm and focused demeanor in stressful situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Jackson County Sheriff's Office
03.2023 - Current
- Drafted reports detailing incidents and safety violations.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Improved community safety by conducting routine patrols and responding to emergency calls promptly.
- Conducted thorough investigations that led to successful prosecution of numerous offenders.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
Commercial Vehicle Officer
Missouri State Highway Patrol
07.2021 - 03.2023
- Enforces Missouri size and weight laws on commercial vehicles
- Inspect commercial motor vehicles for compliance with state and federal law
- Prepare necessary reports and documentation of reports pertaining to traffic stops
- Issued uniform traffic citations for violations of laws and regulations pertaining to commercial vehicles.
- Reduced the risk of hazardous materials incidents through meticulous examinations of cargo transport units.
- Enhanced road safety by identifying and addressing violations during routine inspections.
- Maintained up-to-date knowledge on DOT regulations and industry trends, ensuring accurate assessments during inspections.
Office Manager/Head Cashier
Sutherlands Lumber
11.2019 - 06.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Floater
Kreative Kiddos Preschool and Daycare
01.2019 - 08.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Medical Receptionist
AFC Urgent Care
10.2018 - 01.2019
- Answered phone calls and messages for multiple physicians in the medical facility, scheduling appointments, and handling patient inquiries.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
Cashier
Woods Supermarket
02.2017 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Scorekeeper
Sedalia Girls Softball Association
05.2013 - 06.2015
- Documented game actions to accurately update league, player and team statistics.
- Set up, checked and broke down equipment for each Softball game.
- Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Promoted a positive atmosphere at sporting events by maintaining professional conduct while interacting with participants and spectators.
- Maintained up-to-date knowledge of sport-specific rules and regulations, ensuring proper application during the course of scorekeeping duties.
Education
Missouri POST -
Missouri State Highway Patrol Academy
Jefferson City, MO12.2021
High School Diploma -
Smith-Cotton High School
Sedalia, MO05.2017
Skills
- Relationship building and management
- Community policing
- Accident Investigations
- Hazardous Materials Response
- Background Investigations
- Integrity and ethics
- Strong leadership skills
- Report Writing
- Very disciplined
Activities Service
- Contributed over 200 hours of community service including:
- Assistant Science Teacher at Immanuel United Church of Christ Bible School
- Junior Reserve Officer Training Corps(JROTC)
- Member of the National Junior Honor Society
- Volunteered in the Concession Stand for the Sedalia Youth Football League
- JROTC Company of the Year
Leadership Experience
- Vacation Bible School Assistant Science Teacher
- Selected above my peers to serve as a Company Executive Officer in the JROTC program responsible for 40 students
- Served as a Company Platoon Leader in the JROTC program responsible for 20 students
- Selected to serve as a Company Squad Leader in the JROTC program responsible for 3 students
References
References available upon request.
Certification
- Certified North American Standard Part A, Federal Motor Carrier Safety Administration - July 2021
- Certified North American Standard Part B, Federal Motor Carrier Safety Administration - July 2021
- Certified Other Bulk Packaging, Federal Motor Carrier Safety Administration - April 2022
- Certified Cargo Tank Inspection, Federal Motor Carrier Safety Administration - April 2022
- Certified General Hazardous Materials, Federal Motor Carrier Safety Administration - April 2022
Timeline
Deputy Sheriff
Jackson County Sheriff's Office
03.2023 - Current
Commercial Vehicle Officer
Missouri State Highway Patrol
07.2021 - 03.2023
Office Manager/Head Cashier
Sutherlands Lumber
11.2019 - 06.2021
Floater
Kreative Kiddos Preschool and Daycare
01.2019 - 08.2019
Medical Receptionist
AFC Urgent Care
10.2018 - 01.2019
Cashier
Woods Supermarket
02.2017 - 06.2017
Scorekeeper
Sedalia Girls Softball Association
05.2013 - 06.2015
Missouri POST -
Missouri State Highway Patrol Academy
High School Diploma -
Smith-Cotton High School
- Certified North American Standard Part A, Federal Motor Carrier Safety Administration - July 2021
- Certified North American Standard Part B, Federal Motor Carrier Safety Administration - July 2021
- Certified Other Bulk Packaging, Federal Motor Carrier Safety Administration - April 2022
- Certified Cargo Tank Inspection, Federal Motor Carrier Safety Administration - April 2022
- Certified General Hazardous Materials, Federal Motor Carrier Safety Administration - April 2022
Similar Profiles
Tyler RobertsTyler Roberts
Corrections Officer at Jackson County Sheriff's OfficeCorrections Officer at Jackson County Sheriff's Office
Colby StephensColby Stephens
Deputy Sheriff at Jackson County Sheriff's OfficeDeputy Sheriff at Jackson County Sheriff's Office
Jesse HenkelJesse Henkel
Patrol Sergeant at Jackson County Sheriff's OfficePatrol Sergeant at Jackson County Sheriff's Office