Allie Wolfe
Rockport,TX
Summary
Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
5
5
years of professional experience
Work History
Office Administrator
Simply Whiter Teeth
06.2020 - 09.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Customer Service Specialist
Hazely Lane Designs
05.2016 - 08.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained and managed customer files and databases.
- Managed constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Woodsboro High School
Woodsboro, TX06.2017
Skills
- Technical Support
- Meeting Coordination
- Document Scanning
- Expense Reporting
- Database Entry
- Customer Engagement
- Scheduling
- Office Supply Management
- Mail Handling
- Administrative Support
- Telephone Reception
- Mail Routing
Timeline
Office Administrator
Simply Whiter Teeth
06.2020 - 09.2021
Customer Service Specialist
Hazely Lane Designs
05.2016 - 08.2017
High School Diploma -
Woodsboro High School
Similar Profiles
Teoh BaderTeoh Bader
Dental Assistant at Whiter TeethDental Assistant at Whiter Teeth
Erica LavinErica Lavin
Dental Assistant at Whiter Family DentistryDental Assistant at Whiter Family Dentistry
Valarie GonzalezValarie Gonzalez
Clinical RDA Director at Texas Tiny Teeth Pediatric DentistryClinical RDA Director at Texas Tiny Teeth Pediatric Dentistry